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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse (In my opinion)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall the best gaming mouse I have ever used. I play a lot of MOBA games, and this mouse feels very comfortable even after hours of usage. The click noise is much more quiet compare to the other mice I have used in the past (Mostly Corsair m65, m95, and Scimitar) I have a Razer mouse (LOD is way too high). Logitech software is very light weight, straight forward and easy to navigate through. Price is perfect when you catch it going on sale. 0 Compaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Perfect for me because I fancy a more heavy mouse. The extra buttons are perfect for apps like photoshop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Rated 5 out of 5 stars

    My hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Review: Logitech G502 HERO Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech mouse g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, durable and great feel. Perfect for you or for a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works really well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well I have been using it for a long time and haven't had any issues with it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute QUALITY. I was looking for a versatile mouse with more than 2 buttons but not as many as 12. This mouse exceeded all expectations

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite gaming mouse so far (although i havent had many). i really like it for the games i play, most of which are fps. this mouse was so easy to set up and because i alrdy have the ghub set up for my logi 512 keyboard, it was very simple. the delivery was also amazing and Best Buy & Shipt did a great job in communicating the whole way through. definately would recommend this mouse to anyone, and especially for the price. (what a steal!)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Probably the best mouse on the market for people who want a lot of programmable buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback for the Logitech G502 HERO Wired Optical Gaming Mouse!

      We're so glad to hear you find it to be a "Good mouse" and, especially, that you consider it "Probably the best mouse on the market for people who want a lot of programmable buttons." That's high praise and really highlights one of the G502 HERO's core strengths.

      We design our G502 series with extensive customization in mind, so it's wonderful to know that the programmable buttons are making such a positive impact on your experience.

      Thanks for sharing your thoughts! We hope it continues to enhance your gaming and productivity. Logitech

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome mouse not only for gaming. Programming buttons is easy with the computer software. Highly customisable and comes with weights that you can attach to the bottom of the mouse to adjust for your comfort. Very satisfied with the price and quality!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you mentioning its versatility for both gaming and productivity tasks. It's great to hear you find the button programming and customization options easy to use, and that the adjustable weights let you tailor the feel to your comfort. We're glad you're happy with the price and quality!

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing and comfort is very satisfying

    I would recommend this to a friend
  • Cons mentioned:
    Software, Wireless

    Rated 4 out of 5 stars

    Good mouse. GHUB sw has a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend