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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 7,607 reviews
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent button response time, no lag and exactly what I was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO Wired Optical Gaming Mouse is exactly what you wanted! It's fantastic to know you're experiencing excellent button response and no lag, giving you the gaming performance you were looking for. Thanks for the awesome feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my wife and she has loved it so far. Fits in her smaller hands great and she likes the adjustable weight and sensitivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you are enjoying its comfortable fit, customizable weight, and adjustable sensitivity. We hope you continue to enjoy many hours of comfortable and precise gaming with it. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price it is very good it glide very well and never mistracks. The software for it is great allowing you to easily remap buttons and set up macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its smooth gliding, accurate tracking, and the versatility offered by the G HUB software. We appreciate your feedback. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my G9, it still worked but felt it was time. Simple to install and use, Logitech software is simple to use as well, syncs with Logitech software right away. Very smooth and fluid response. PROS: -Thumb don't drag on mouse pad. -Bulls eye button instantly slows mouse for precise movement in FPS. -Four G keys on mouse, two are default back,forward for web pages. -Custom weights. -One click scroll wheel change. CONS: -Only RGB is the G icon, wish it had under lighting effects. -Wired

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10-10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect gaming mouse light and super easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! Sounds like the gaming mouse hits the mark with its lightweight design and hassle-free setup. Perfect combo for smooth, responsive gameplay—glad you're enjoying it! Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great... Except The Mousewheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mouse, love all the customization features. It's very comfortable and well made. I use it at work for CAD/CAM software. Only thing I don't like is the obnoxious metal scroll wheel. I'd imagine it's better suited for gaming, but I absolutely hate it. The amount of noise generated and effort required to spin the wheel drives me crazy. If you use it for any sort of CAD software, you'll definitely want to pair it with a 3DConnexion spacemouse for zooming in/out. You can press a button to make the wheel spin freely with no resistance, but that's only helpful if you have every Wikipedia page copied onto a single MS Word document and you want to scroll from A to Z in .05 milliseconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for my use at work and my gaming entertainment, highly recommended, you will not regret your purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic recommendation of the G502 HERO! We're thrilled to hear it's serving you well for both work and gaming. It's fantastic that you're finding it excellent and highly recommend it to others. We appreciate you sharing your confidence that others won't regret their purchase! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good moderate priced mouse. Comfortable and good response. My mouse broke and I needed one right away and it fit the bill perfectly! Would absolutely recommend for a reasonable priced mouse- great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Scroll wheel on the fritz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice mouse until my scroll wheel started to go on the fritz. it sometimes works and sometimes doesn't. otherwise nice mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback regarding the Logitech G502 HERO SE Gaming Mouse. We apologize for the inconvenience caused by the scroll wheel issue and regret that the product did not meet your expectations. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well known as a phenomenon mouse for all applications Its comfortable in the hand and has 5 extra buttons for macros in game. I have had issues getting controls to map properly unless i set profiles in the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the detailed feedback on the Logitech G502 HERO! It's valuable to hear that you find it comfortable and versatile for various applications. Understanding the macro button mapping experience with Logitech software is helpful too.