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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,607 reviews
  • Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I've ever used, hands down. I use one for work and one for gaming, and whenever I wear one of them out, I just buy another. The buttons are easy to setup and use, it fits nicely in your hand, and the DPI shift on the right hand is worth the purchase price alone if you like to play shooters or other games that require you to go from fast mouse movements to very precise movements back and forth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good affordable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and it doesn’t have any drag. It works great and I’m happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Nice lightweight and feels great in my large hand. Good quality and sensor seems to be A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Comfortable good button selection. Fits my hand well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works well. Got it for my KVM. Setting up with software was a bit frustrating, but all works now (DPI toggle was the worst issue).

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback! We’re glad to hear the G502 HERO is working well for your KVM setup, though we apologize for the initial frustration with the DPI toggle and software. Your patience paid off, and we appreciate you sticking with it to get everything running perfectly! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great gaming mouse for larger hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for big hands. Comfortable and has good weight. The second one I had was a SE limited edition and it did not seem to do as well. Not sure what the difference is.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for an affordable price. Mouse feels secure and buttons work well. This mouse also has a pretty sleek design. Definitely recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO. We're glad to hear that you appreciate its performance, comfort, and stylish design. Your satisfaction is our top priority.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All you'll ever need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well for 6 years, when it started to wear out I bought this one, same level of quality and I couldn't be happier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 HERO continues to impress! It's fantastic to know that you've enjoyed its performance and reliability for so long. We strive to create gaming mice that offer both exceptional performance and long-lasting durability. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works very well, and is a good replacement to a bluetooth one whose USB receiver failed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted the G502 HERO is working well as a replacement! It's understandable that a failed USB receiver can be frustrating, and we're glad our wired mouse provided a good solution. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. Exactly what I needed for the games I play. Nice and comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear the G502 HERO is exactly what you needed for your games and that you find it nice and comfortable! Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I first got into gaming, some 11 months ago, and I have not regretted a single penny spent. This has been more than great for both when I was a beginner and as I've grown as a gamer. The many customization settings make for a GREAT experience and for quicker adapting mid-gaming experience. I bought the cheaper one for my girlfriend as she's gotten in to the surface level of gaming and she is also loving hers, not needing the extra setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for my boyfriend for Christmas and he loved it! The different command buttons are great for when gaming and the colors make his set up look so much better. The lights are very bright and add a very nice look . The mouse also feels like it’s made from very durable material

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for what we purchased for. My son need a new mouse for his gaming and these were just perfect. He purchased other more expensive ones and these are basically the same for much lower.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the great review of the Logitech G502 HERO! We're glad to hear it's a fantastic option for your son's gaming needs, and that it delivers similar performance to other high-priced mice. Finding a great value is always a win, and we appreciate you sharing your experience!

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this mouse so far. I was using a Razer Mamba Elite, but with MacOS 11 completely killing Razer Synapse support, I wasn't able to personalize the extra buttons. Logitech G Hub works well with MacOS for programming the extra buttons. I'm a happy camper! The shape and feel of the mouse is fairly comparable to the Mamba Elite, though slightly smaller overall. Not a dealbreaker, at least for my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works and feels. Being able to change the accent colors makes using a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and DPI button makes it great for the presets since I don’t game that intensely and don’t need to fine tune my settings

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're finding the G502 HERO easy to use and that the DPI button is helpful for your gaming needs! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Love this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if not for the cost, I would have bought a wireless mouse, but this thing is nice. Light weight, with a set of add in weights to taylor to your preference. Can't complain about some RGB

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this gaming mouse for about a year and a half exactly and have had zero problems the adjustable weights are a nice touch as well as the extra programmable thumb buttons too it’s a smooth and highly reliable mouse and I would definitely recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech