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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 7,607 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is phenomenal. Feels good, plays good and is highly customizable! From rgb on the mouse, to adding weights into the bottom of the mouse, to custom scroll and mouse pointer speeds, this mouse seems to have it all. I’ve always been a Logitech fan and I’ve had my eye on this mouse for awhile. I finally bit the bullet and haven’t regret it since. I’ve got big hands and this mouse fits perfectly and I can do some serious gaming and work with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse best buy wouldnt give me my free nitro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse would reccomend to medium and semi large hands has a good midsized arch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful recommendation! We're glad the G502 HERO’s design and arch are working well for you. It’s built for comfort and precision, especially for those longer gaming sessions. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Comfortable yet stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice looking mouse while also being a very durable and comfortable mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mouse even after all this time. Very responsive and feels good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're still enjoying your G502 HERO! It's fantastic to know it's holding up so well and that you appreciate its responsiveness and feel. Thanks for being a part of the Logitech G family! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse for any use-case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will always come back to this mouse. love every part of it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your loyalty to the Logitech G502 HERO speaks volumes! It's fantastic to learn it's your absolute favorite mouse. We appreciate you sharing your enthusiasm and for being such a dedicated Logitech fan! Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Well made and looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A little small for my hand but well made and durable. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a Bad Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has been slowly rising to the top of the gaming world in my book. I’ve noticed their attention to detail is amazing. Word of advice, dont throw all the weights in at once, put a few in trial and error. The scroll wheel is super smooth and will catch you off gaurd when you first use it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice addition to my set up. The weight adjustment and the feel of the mouse is topnotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse with a lot of characteristics that I can modify with the app. Different configuration for every application or game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the comfort and customization options of the G502 HERO! We designed it for maximum performance and versatility. Enjoy the enhanced gaming experience! Logitech

  • Rated 5 out of 5 stars

    Excellent mouse, and great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the scroll wheel click is why i keep getting this mouse. I play battlefield alot, and i like to use the scroll wheel to change weapons. The click gives me the confidence that i am scrolling in exact increments. A little disappointed that the cable is no longer braided like the previous version though.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gaming mouse with rgb lighting. this mouse also has weights you can add in the base to get just the right balance

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works really well, the refresh rate is good however for use on xbox it is a bit of a pain. The software for Logitech on Mac took a couple of days to make work to program the buttons. The buttons have to be programmed to keys through the software or else the mouse won’t work properly. On xbox you have to program the mouse and enable mouse memory to use the mouse with keys with UIOPJKLM which is away from WASD.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    weights are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loooooove the weights that this comes with and the customizable RGB logo

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works great, feels nice in the hand, it was exactly what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! works well and have not had any issues with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome! We're absolutely thrilled to hear you're loving your Logitech G502 and that it's been performing flawlessly for you. It's always great to know our gear is hitting the mark and just doing its job perfectly. Enjoy! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse for beginner gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very accurate. The rgb is great The feel is on par. The weight is adjustable by adding weights.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse with just the right amount of extra buttons. the logitech software (while a little clunky) allows for custom mapping/macros and allows a profile for separate games and applications

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your Logitech G502 HERO gaming mouse! Your feedback is invaluable to us as we strive to create the best possible gaming experiences.

  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the G502 Hero for about a month now and I love it. Lots of programmable buttons and all well placed. Sleek design and feels like a quality product. I use it for PC gaming and it's absolutely perfect. The ONLY thing I wish could be different was if there was a wireless version of this mouse. However, that's not an issue with the mouse, just me being greedy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse had a really great feel in the hand and the extra buttons are a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far, love it always, Logitech is amazing!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled you're loving your Logitech G502 HERO Wired Optical Gaming Mouse and that your experience with Logitech continues to be amazing. Thanks for the fantastic feedback! Logitech