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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,607 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Budget Alternative To The High-End Stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, and an excellent mouse wheel that lets you toggle between a clicky feel and a smooth feel--a must if you're constantly scrolling through web pages.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super Good!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good mouse i have been wanting this mouse for a long time and its so good, has many dpi settings so you can make adjustments to your sensitivity and comes with weights if you want the mouse to feel heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that you're enjoying the Logitech G502 HERO wired gaming mouse! It's wonderful to know that it's everything you hoped it would be and that you appreciate the customizable DPI settings and weights.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent gaming mouse!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with an easy to use software to customize the buttons. You can even assign Macros!! I wish i got the wireless version though, oh well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 HERO Hits the Spot! We're thrilled you love the G502 HERO's customization options and macro support - perfect for tailoring your gameplay. While you wish you went wireless, the wired version is a proven classic! Happy gaming!

  • Rated 5 out of 5 stars

    Daily driver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new mouse to complement the comfort and functionality of my Unicomp mechanical keyboard. After casting around a bit for a good long while things boiled down to Logitech's offerings, which had the best combination of number of programmable buttons, ergonomics, and configuration. The scroll wheel, which switches between traditional click-scrolling and more momentum-based scrolling, was a delightful perk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for G502 Proteus Spectrum...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my G502 Proteus Spectrum that gave out after near 3 years of use. Very similar near the exact same mouse that's a newer better model with upgraded software & hardware. Slight varations here there that I prefer the feel of but like the older model not a fan of the mouse wheel. If it weren't for the poorly done plastic mouse wheel & they used a rubber mouse wheel like the old mx518 or G402 it'd be near perfect excellent mouse for gaming. But it falls short mainly cuz if this one design flaw IMO. Also could have been cheaper but had to buy it since needed a new gaming mouse while the price of it was so so.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I like how you can change the dpi with the push of buttons. You can also change the weight of it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive good weight feels good has amazing curve and the way you can use it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse, had the right amount of size for my hand to grip really good just how I like it. Sometimes I get a little crazy and slips right off a normal size mouse. But this one gets me right to the point of a great experience. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his gaming computer and loves it. It’s not complicated and form fitting to the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality mouse perfect for gaming. Every game is very smooth and it has good app integration

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck. Quality mouse. Cool lights. Does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son bought this for his gaming computer and has been happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought this on Cyber Monday and Im happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to buy this on sale for Cyber Monday. So the quality far exceeded the price. Very good laptop for my needs. I havent tried any triple A games, but for old gen games like DayZ and Fallout New Vegas, its impressed me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse of all time for gaming. No better options imo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredible to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your favorite gaming mouse of all time and that you truly believe there are no better options. Thank you for such enthusiastic feedback! Logitech

  • Rated 5 out of 5 stars

    Hero is the hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great for my hand (bigger than average) and more natural than most other gaming mice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse purchase but great for regular at home work. Still a little pricey but the amount of buttons and comfort make up for it. Don’t forget to download the Logitech application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse very good for Gaming and mostly of daily tasks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear your Logitech G502 HERO Wired Optical Gaming Mouse is a reliable companion for both your gaming and daily tasks! Thank you for sharing such positive feedback; it truly makes our day to know our products are meeting your needs. Logitech

  • Rated 5 out of 5 stars

    Still one of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these 11 months ago for so many years I forget. It finally just wore out. I tried a Corsair which started missing/doubling clicks in less than 1 year. I went back to this mouse and realized how much I missed the smooth scroll wheel. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Percent Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing mouse for the try hard gamers. When they say it was 11 customizable buttons, they also mean that the scroll wheel, left and right click and also be customized. Basically every button can be customized. Also the wire isn’t a issue, it hasn’t bothered me once. The software is easy to work with I’m saying from experience and from upgrading from a g602 to this awesome mouse Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everday for work. I love it, it makes life so much easier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the wonderful feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you love using it every day for work and that it makes your life so much easier. Logitech