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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,607 reviews
  • Rated 5 out of 5 stars

    Logitech, the logical choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to make this mouse feel as though its been built for you. Feels sturdy and well made. The extra buttons feel natural in their placement, I don't have to 'reach' or even really think about pressing any of the buttons, It just flows (I use palm grip for browsing, claw grip for gaming). I get a consistent 1x1 input which is fairly important for FPS games. Great Mouse Great Price Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever owned. From every day use, to rpgs, and to FPS games this mouse is the perfect hybrid for you. It also comes with mini weights for your own preference. Definitely a Logitech fan.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're pleased to hear that it has proven to be a versatile and high-performance choice for your gaming needs. Your satisfaction is our top priority.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wired gaming mouse. The best thing i like is the scroll wheel has 3 button option. Which works perfect for my FPS games to change primary and secondary weapons on the fly. Mouse response time is great for all games. You can customize your mouse with logitech software, it detects games and you can switch profiles based on what you customized your mouse for each game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming mouse. Would def recommend this to any and all gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're thrilled to hear you find the G502 HERO an amazing little gaming mouse and would definitely recommend it to other gamers. We appreciate your high praise! Logitech

  • Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Also the price is very affordable. I've bought that model once again after my previous mouse dropped quite a lot of times and eventually got broken.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us stay connected to our users. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable and has weights to make it heavier, nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of buying at this Best Buy location is that all of the staff will share with you the features and benefits of their products. They are all tech specialists! This is really helpful. This is a great mouse that I am using for work. It is also much faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he has used it w/o issues since both.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your son has been enjoying the G502 HERO without any problems since he got it. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This Gaming Mouse is the best I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this mouse feels great in my hand, has amazing precision, intuitive button placements that make using all 11 of the buttons actually possible, and the weights give you even more customization to make this the perfect fit for you. Works well with the Ghub software that lets you customize every detail to how you want it. The only reason I will use another mouse is if I buy the wireless version in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use device and perfect if you have small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been fantastic! Love the snipe button that reduces dpi for better accuracy at range!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're thrilled you're enjoying the G502 HERO and especially appreciate you highlighting the snipe button and its accuracy benefits. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Goated mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse good movment and super customizable i love this thing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The customizable features and smooth movement of the G502 HERO are definitely highlights. It's great to know you're enjoying it. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for fps gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a month now. Very comfortable and has just the right amlunt of buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Best wired mouse I've ever held.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. The color changing logo makes a nice touch on a well balanced, High funtion mouse. The amount of programmable buttons and I know it seams like it won't matter but the weights you can add or take away seriously change how it feels in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mouse. The button layout and shape of the mouse needs a little getting used to since I originally use a more traditional shaped mouse. However, once you get used to it, it feels really good. Also, the sniper button is really nice when playing an fps game since it allows you to switch your dpi on the fly. A con of the mouse would be that since it has the infinity scroll wheel, it can sometimes feel like its rattling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timeless Excellency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse for general use and especially gaming. I had purchased this mouse first in 2017 and it lasted 6 years, I then am purchasing it now again and it's just as excellent as it always has been. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Highly Recommend for Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, it is comfortable and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Enjoyed programming the different buttons for game play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're glad to hear you're enjoying the programmable buttons for enhanced gameplay. Your satisfaction is our priority. Logitech