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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes for a great gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality mouse. Has enough key binds to have functionality beyond the basics, but not too much as to be overwhelming. Doesn’t have to be just for gaming necessarily, works great for remote work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming and other stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on photoshop a lot as well as gaming FPS games, and this has all the customization I need to speed up my workflow. The cord is nice and light and never gets tangled up. It’s lightweight but you can customize the weights in it to fit your play style. The RGB lights are ok but the logo gets hidden by your hand. It fits medium sized hands perfectly and the buttons have quick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programmable Mouse for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son ordered if he is 14 years old he read reviews he said that this was an awesome gaming mouse so far he has been very happy with the purchase he said all the buttons are programmable for him to do different actions to play different games is very big with playing Minecraft and fortnite but I'm sure it will work great with other games it is very responsive in very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the DPI customization. The smoothness of the mouse. The weights are an added bonus. Once you find the perfect set up, this mouse works flawlessly. I game more than most. Would definitely recommend. I’ve had the Razer deathadder V2 and I believe this is a better mouse all around. More buttons and better customization when it comes to settings. Also has RGB customization. Great wired mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good wired mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son as a gift! He absolutely loves it and would recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son is enjoying the G502 HERO! It's fantastic to know it was such a successful gift and that he'd recommend it. Positive feedback like this is always appreciated. Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Very comfortable. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth and great with the mappable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mouse with side buttons for ease of use while browsing and gaming. This mouse delivers on that, and I like the added DPI adjustment buttons and the ability to add/remove weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is packed with features for gamers, and it's great to hear you're enjoying the side buttons, DPI adjustment, and customizable weight system.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance because he seriously needed a new mouse and he loves it! The reprogrammable buttons make gaming so much easier for him now, its comfortable to use, and its got a good response time to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse cord mis very flexible unlike other gaming mice weight is adjustable to my preference. Response is very quick and accurate. This is my second one I wore the first one out so this is a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    In one word? Ok....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse checked all the boxes when I did my research, fairly large base and adjustable weight/DPI. I got the mouse in hand and found it slit toe unwieldy at first. It was smaller than my previous mouse and I found it hard to grip properly which left my hands and wrists aching at the end of my gaming sessions. Also, the primary left and right clicks have started to squeak when clicking. All in all, it will do for now, but when I get extra funds, I’ll be returning to a Razor mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The additional buttons and control are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quintessential gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gaming mouse by which all others are meausured. Best dpi great grip super responsive. Sniper button free wheel scrolling for when youre not actually gaming. Removable weights under a slick magnetic cover.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of the mouse, and the weights included to make adjustments is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Customization is amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weights on the bottom. It’s customizable and the weights can be added or removed with ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO Wired Optical Gaming Mouse sounds like a great choice for customization! The adjustable weights are a fantastic feature, allowing you to tailor the mouse to your preferred feel and balance. Plus, the RGB lighting adds a nice touch of personalization. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very comfortable to use for long periods of time. Mapping the buttons is straight forward with their app for windows and Mac. I use this on a series x xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for the positive feedback on the G502! We're glad to hear you find it comfortable and easy to use.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 mouse wired - best deal out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd G502 mouse, as I can't go back to a cheap mouse anymore. I put all the weights in mine, I like the solid feel, responsiveness, and never have to worry about batteries. Although the latch didn't quite catch completely, a bit of glue did the trick; the weights will never fall out. I got prompted for this review as I'm about to buy a 4th G502. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse for big hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! It's very smooth and comfortable. Many options for customization even added weights for more comfort! It's the perfect mouse for someone who takes their gaming seriously and enjoys a larger mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired gaming mouse - no latency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's has been using the mouse and loves it. He says he has had no issues with latency, which puts it in his 5star category. He noted it's easy to program and the Logitech software is fairly straightforward and easy to use. Because it's a gaming mouse, we did put the 2 year accidental warranty on it that Best Buy offers, as gaming mice that are heavily used do tend to wear out in less than 2 years.

    I would recommend this to a friend