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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,607 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's long enough to fill my large than average hands. The weights let you + & - so it moves like you want it too and they are easy to put in and out. There's plenty of buttons to use/bind to fit all your needs in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization and features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. DPI is very customizable. Two extra programmable buttons that are easy to use. Mouse wheel can be unlocked to allow for faster scrolling or locked to scroll in clicks. Takes some getting use to as I accidentally adjust the DPI on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Mouse

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very comfortable mouse one of the best i had in my setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're delighted to hear it's one of the best mice in your setup and that you find it very comfortable. We appreciate you sharing your experience. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast of a gaming mouse! Features lot of buttons and programmable RGB light!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bargain worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was cheaper and my dog chewed through my old one. But honestly for the price it is a great gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that despite the unexpected reason for your purchase, the Logitech G502 HERO has proven to be a great gaming mouse for its price. We appreciate your feedback and are happy it's working out for you! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse I’ve ever tried.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 3 of these. Not because I keep breaking them, though I am very hard on my mice. They’re just the best mouse I’ve ever used. Especially for the price point. I’ve owned $300 mice and $10 mice. This is the best I’ve ever tried

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse and performs well. Good weight and no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse, it feels good and it’s buttons are good for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly smooth operating mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly smooth operating mouse, with a very positive feeling click. The curser control is nothing short of phenomenal for a mouse. Really, the best mouse I have had in 35 + years of computer usage. I'm not a gamer, but I edit pictures from my DSLR cameras. Its very handy to have the programable buttons to perform some editing tasks, like when I want to transport a partially edited image from one app to another. This is a wired mouse, but the wire is light, and not a nuisance at all. So, there are no batteries to go dead, or usb charging to worry about ... it just works forever. Very good value, as well, especially considering the wireless model of this same mouse is $50 more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for gaming and casual use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels great in your hand and the extra buttons are easy to program and use

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall a good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is a solid one. Has good amount of keybinds that you can set. Have to use the software though. Lighting is a little weak but expected from a cheaper priced mouse. Has a wieght system you can use and inchage the wieghts so its a lighter mouse. Ergonomic as well in your hand. Overall great mouse. Would recommend if you don't want to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very comfortable and feel very natural. Like the color of it too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it a lot!! Good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a quick purchase for my laptop at my parents house. I wish I took it back home because it was such a great mouse for the budget. I would choose this over Razer ngl

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We appreciate your recognition of its value and performance, especially within the budget-friendly category. Your comparison to other leading brands is also noted. Your recommendation is highly valued, and we're pleased to know that the G502 has exceeded your expectations.

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent programmable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and ergonomic. I usually like wireless. This mouse outperformed the 502 wireless. The only thing I do not like is the awful LOGI G software. It does not recognize switched software reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that these mice use Omron's trouble-prone 50m switches and I am probably on borrowed time with this mouse, but it has been working fine after 7 months of light usage. Granted, I have been trying to prolong the life of it by just using it sparingly. The G502 Hero variants tend to double-click after just a few months of regular usage. If you do get one of these, I'd recommend an extended warranty or try to pick up an older Proteus Core or Proteus Spectrum version as they last a lot longer with Omron's 20m switches. The infinite scroll wheel is fantastic for productivity or office usage and the extra buttons come in handy. It's a bit too heavy (over 120g) for my preferences to use in low DPI FPS gaming, but for most other uses it is top notch. I usually just use mine for work or web browsing since it's so heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gud mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good, I just can’t believe how expensive this stuff is getting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We're so glad to hear that the G502 HERO is a good mouse for you. We strive to create high-quality gaming products that offer great performance and value. We appreciate you sharing your thoughts! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for gaming

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product, every bit as good as the wireless but you will have to contend with the cord. Great response time, easy to use. One of if not the best on the market for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evaluated several mice before picking this one. Has a good placement/number of programable buttons. Very easy to configure using the Logitech Hub software that also works with my Logitech keyboard. I really like the fact that I can have a different button configuration for each program and it automatically detects and switches configs fo rme.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Est

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse . Ideal weight . Many buttons and customiz able

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Really great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cheap for the features it comes with . Really conformable

    I would recommend this to a friend