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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,607 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Mouse is cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Razer Death Adder Elite before this. It worked well, but didn’t fit nice in my hand. After trying out a few that I could get my hands on in the store, this one felt the best. Performance wise it doesn’t seem much different, but the feel is where it’s at. Also, it comes with weights that you can put inside it if you feel that it’s to light. The software for it is really good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pick under a budget, it will do anything you want and more. High quality especially for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to deliver high performance and durability, even at an affordable price.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for pc gaming. Comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your Logitech G502 HERO! It's fantastic to know that it's working well for your PC gaming needs and that you find it comfortable. We designed the G502 HERO with both performance and ergonomics in mind, so your feedback is very encouraging. Logitech

  • Rated 4 out of 5 stars

    Logitch mice are dope

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but the bottom cover to keep the weights protected wasnt exactly made well. It fell off somewhere in Vegas from TSA searching my bags and never seen it since. At least if you gunna make products like this have replacement parts available. Price per dollar its still worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the G502 HERO Wired Optical Gaming Mouse ! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the programmable buttons, and high DPI are very helpful for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while. I believe it still works. The boy likes to play his computer games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures. Logitech

  • Rated 4 out of 5 stars

    Not bad at all, but the scroll wheel...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...not a fan of it. Don't get me wrong, the infinity scroll wheel itself is awesome, but it the way it's made is not as good as the wireless version. It looks like a hunk of metal whereas the wireless version is more "hollow" and from my understand, lighter. But that's just me nitpicking, other than that, it's a good mouse, especially @ $46 US. I wanted the wireless version, but It's hard to justify paying an extra $100+ just for a better mouse wheel lol. Great sensor, a bit on the heavy side for those who are into light weight mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This or the Basilisk, may be the best for bigger h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of mouse is the most comfortable to me, and for those with bigger hands, but it's downside is weight. I prefer the Razer Basilisk V2, its a bit lighter and sleeker looking. But the g502 is still one of the best if you aren't into competive shooters, especially for it's infinite scroll in productivity uses.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Bought by a mistake but good fit regardless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the white version before this one. This one was $5 dollars more expensive..at first I thought it was only color that was the difference but looking at the specs on the BB site, 25600 dots per inch. So I got one. Ehh I think it may have been a typo because on the box it says 16,000 DPI...but it really doesn't matter. Its a great mouse and a great one for the collection. Logitech is a winner when it comes to accessories for your PC. Some great deals for Black Friday and in the past few weeks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Jason, thanks for this great review! We really appreciate the feedback. Normally you would be correct, the HERO sensor used to only go up to 16k dpi, but due to a recent software update, that has been increased to 25600! Simply download our GHub software to get access to this, as well as other features such as setting custom lighting profiles, rebinding the buttons on the side of the mouse, and more! Thank you for choosing Logitech.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well on my Mac Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my Mac Studio. Tha app makes it possible to configure it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to leave a review, we are delighted that the G502 hero mouse is working well with your MAC studio and we are happy to hear that the G Hub is allowing you to customize and manage your mouse, prefered settings and features. Cheers to smooth scrolling and great tracking. Logitech

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for a lower price. This works well for gaming & costs less!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its performance at a great price point. We hope it continues to enhance your gaming experience. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Must buy, my little brother loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, my little brother loves it, it’s Super quilaty and weight adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worthwhile purchase. Smooth like butter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're finding the G502 HERO just as 'smooth like butter' as its wireless counterpart! It's great to know you're enjoying the performance and that it's a worthwhile purchase. Thanks for your feedback! Logitech

  • Rated 5 out of 5 stars

    Its sweet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda heavy. Super nice. Tons of buttons. Fits my big hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback on the weight and button count. It's designed for those who prefer a solid, feature-rich mouse. We're glad it fits your hand well. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502. The first being the proteus. After receiving the mouse I noticed that the hero is lighter. The only issue I have is the spot right below the sensor the weight doesn't fit just right and if you move the mouse fast you can hear the weight rattle. Other than that it's a great mouse that I would buy again and you should buy it to. Feels nice in my large hands and works well with my palm grip. I take one star away only because of the weight issue other than that it's a 5 star mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top of the line mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome for the money, wouldn’t want another one it’s works perfect for me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're thrilled to hear that you're so satisfied with its performance and that you believe it offers excellent value for the price. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very solid mluse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great weight and the extra dpi is very nice. Has good weight

    I would recommend this to a friend