Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,607 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse, very responsive easy to program. The additional weights that come with the mouse, help keep your mouse movements smooth and prevent over compensating and missing your intended target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this fits my hand and the additional functions it has.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Hearing that our product is serving you well is incredibly rewarding. Your feedback helps us grow and improve. Thanks for being a valued member of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Great for FPS games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G502 offers precision, comfort, and customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great summary! We're glad you're highlighting the precision, comfort, and customization of the Logitech G502 HERO. Thanks for sharing your feedback! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse went bad and this one provided a solid replacement. More important for me was finding a mouse that provides a comfortable fit. My hands are on the larger side and mice usually tend to be too small. This one turned out to be a perfect fit. Have had zero issues with it, buttons are crisp and movement is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Always my go-to.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my go-to. Lightweight and the software makes it super customizable. Feels precise in game and consistent across a variety of games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback! It's great to hear the G502 HERO is still your go-to mouse. The customization options and consistent performance across games are definitely strengths. We always love to hear about gamers who rely on Logitech gear!

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid gaming choice

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super responsive and light. They have more expensive mice but this one just clicks all the boxes. Ghub is also the best software out there

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weighted or no, this mouse is still great. I can use it with a Desktop Rig or a laptop and it never halters. Throw me into a den of wolves with this thing, I’ll swing it at them with the weights in it (merely to defend myself and escape).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    geat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and great price. i couldnt be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse out there

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Only mouse I'll ever own, when it dies I'll buy another. Please don't ever stop making these logitech.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! That's fantastic to hear! We truly appreciate your loyalty to the Logitech G502 HERO mouse. It's one of our most popular models for a reason! We'll definitely let the product team know you're a big fan and want us to keep making them.

  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, doesn't work very well with consoles. It's a comfortable fit on the head and the sound is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. My first corded one in a long time. The customizable weights are nice to mess with to find that perfect feel. My only negative is the ability to change the colors. When I download the hub and start messing with that it messes with my key I ds for my game. Probably me messing it up but ya.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and Feature Filled

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Has lots of features to help with games like adjustable DPI settings and alternate mouse buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech delivers!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I replaced very old Logitech mice (which had been great for 10 years but were getting long in the tooth) with a pair of this model and love them. Responsive, easy to program, and they feel rock solid. Kudos! Fine for every day tasks, illustration and design, or a bit of nightly WoW ... you won’t regret the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I owned a Logitech mouse. Specifically a gaming mouse. This mouse feels smooth and responsive. The software needs a little bit of work but with some practice, it gets easier. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 0 issues so far with it, the quality is very nice and the extra customizable utility is very nice to work with.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Gaming Mouse Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming mouse is a perfect fit to my son’s gaming system. It fits perfecting in his hand and extremely easy to maneuver. I know he loves it from the loud screams.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    My fav mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, nice features. Make sure to unplug and clean the bottom and top with anti static cleaner every week and this will last a long time. Software being bad keeps this rating low. If you can find the old software, install it, program the mouse, then close and uninstall the software...this method works best. Logitech G hub is just terrible software, as it removes button remapping and granular macro programming. Hope they do better in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is very easy to use and I would recommend it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind feedback! We’re glad the Logitech G502 HERO proved easy to use and highly recommendable. Your experience truly reflects its quality and reliability! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hello

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and works well. Recommended if you want a good mouse but don't spend 200 dollars on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback! We're glad the Logitech G502 HERO is a good value for you and meets your gaming needs. Enjoy your improved gameplay!