Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good quality awesome works good with fps shooters

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad to hear that you're enjoying its performance, especially in FPS games. We appreciate your feedback and hope you continue to enjoy gaming with the mouse. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    You will not regret.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who like a heavy mouse, very precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its precision. The HERO sensor is designed for exceptional accuracy and responsiveness. We hope you continue to experience a great gaming advantage. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing Gaming Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the hype. I was rocking a cyberpower Elite M1-3- priot to purchase this mouse. The upgrade took a while for me to adjust to, but it was worth it. Logitech is ahead of their game with gaming mice. I love the customization with weight. The ergonomic handle would catch the eye of many who are new to the gaming industry. My only complaint is the size. Although I said it has an ergonomic handle, it takes some use to really get used to it. Overall 9/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse at a great price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying I'm not an expert on gaming mice, but have been trying several as of late, and this one has been the best from what I've tried, feels good in the hand, especially with the thumb rest, and in love the programmable buttons! Makes playing games like fortnite so much better, not having to reach as much on my keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Architect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of use was a very easy transition. The wrist discomfort for me became nonexistent. Really like this product.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 4 out of 5 stars

    Sturdy mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good Enough Love the Macro Buttons

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of macro buttons that are great for gaming. Price wasn't bad either. Only issue is the software you use to program the macro buttons. It's a nightmare.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We're glad you enjoy the macro buttons and the overall value of the product. We apologize for the inconvenience caused by the software. We'll continue to work on improving our software to provide a better user experience.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am software Engineer and I love games as well and this mouse was a win for me; it Works perfectly I will recommend other buyers to choose this product; value is great; quality is 100%

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse for it's price point. It feels nice to use and has all those weights for ultra precise balancing and personalization. The G-hub software is easy to use as well and I really like that I can have completely different settings for each game. Overall a great purchase, good job Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great affordable gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse for the price. Has additional programmable buttons for games, uses Logitech software. High DPI for fast response, has adjustable weights. Programmable RGB is only the G logo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. %%gggg%ggggggggggvgggggggggggggggggg

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review—even the extra "g"s tell us you're feeling that HERO power! We're thrilled the G502 is delivering that epic tactile feel. Here's to precision, speed, and RGB style lighting up your game! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Everything works perfectly. Really comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know! We're happy to hear you're finding the G502 HERO to be a comfortable and effective gaming mouse. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Brick ahh mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bulky! If you think you have big hands, you are used to heavy mouse I would still suggest taking your time making the decision. Its a good design and all but its bulky and there are a lot better option available in the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about the G502 HERO's size. We understand it might be bulkier than expected for some users.

  • Rated 5 out of 5 stars

    Very solid choice for a gamer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really big hands, I’ve found it hard to find a good gaming mouse. This one stood out to me because it’s a good size all around, not too small but not huge to the point where it’s overly heavy. I highly recommend it. The programmable buttons and grooves are really nice for the those long quarantined gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves his upgrade, delivery was fast and price was great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good quality mouse for the price!! We have enjoyed having it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the G502 (Proteus) before, then switched to the G502 Lightspeed wireless with the charging mouse pad, that didn't work as well for me since I had to keep switching the mouse on and off during a dungeon run to get the macros to work. I decided to go back to the G502 Hero and it has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best gaming mouses for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouses that I have ever used. A bit heavy but you can always remove some weight of it plus the feel to hold it in your hand is really good. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse. Then liquid damage happen. I went to bestbuy and for a Corisar mouse. After 20 mins of Game play I went back to BB and bought this same mouse.

    I would recommend this to a friend