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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,607 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Wired Mouse on the Budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from one of the regular iBuypower mouses. All I have to say is wow. Super lightweight and easy to use. Easy software to download and customize all your settings. It comes with weights so if you don't like the light feeling of the mouse you can add weights to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a super good long lasting mouse the last i remember buying my first g502 in 2016 it lasted til 2020 then i bought a new one i'm assuming it'd last even longer than the last "the last mouse broke mainly because i crushed and destroyed it"

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice gaming Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Honestly there is not much i can say about it other than i wish it was a little smaller as i can't reach all the buttons. Like there is no way in heck i could use the sniper button as it's way to far away from my thumb. Other than that i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A steal even not on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse while it was on sale for 10 dollars less. Even if it was not on sale I would have bought this mouse. I used to use a hyperx pulsefire fps mouse. The G502 is a little bit heavier but it feels more accurate. The design is great and ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not the best on the market but I love it none the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, added 7.2grams to the base and now it feels so perfectly balanced. I saw a drastic change in my gameplay, plus the ability to program the buttons is a life saver. Especially during hard core sessions and turning the DPI reset button into a shooter button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I never minded if a mouse was wired or wireless so I tend to slightly favor the wired mouses. The response time and general feel of the G502 is just about perfect for me. I have no issues with it and would highly recommend the G502 to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech FTW.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to get over to keyboard and mouse. The feel, value and customization of this mouse it top tier. Logitech makes a solid reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to understand Especially for a first time purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Everything I want, everything I need!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great software, excellent for gaming. This flagship has been used by me, previous gens of course, for over a decade!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 Hero: Great wired gaming mouse for you (and gamers in general) since you've liked it for years! Pros: super precise, tons of buttons to customize, comfy grip. Cons: wired (no freedom!), kinda heavy, buttons galore might be overwhelming.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Another win for Logitech products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may or may not occasionally break mice, but these seem to hold up pretty well as compared to other brands. I like the weight of it, the size makes it fit comfortably in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, David! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good beginner mouse, but may be too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first true gaming mouse, I'm not counting my 10 dollar gaming mouse that I purchased on Amazon. Overall the adjustable weight is great because I can make it feel the way I want to. The only con, the size of the mouse can be large to some people.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Oldie but goldie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic of gaming mouse. Nice weight adjustment if you want a heavy mouse. Great for gaming and a starter mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate you calling it a classic and highlighting its weight adjustability, making it a great option for gamers who prefer a heavier mouse.

  • Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse love the speed and the colors really easy to use all the buttons on the mouse are easy and dpi is very easy to change from the mouse plus fun colors

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for a beginner like me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one that seemed to have already some damage (dirt/gunk on it) but Best Buy was great with allowing me to exchange it for a new one. Love that it can be customized with the Logitech app. Great affordable beginner gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So nice I bought it twice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse years ago for primary computer. I like it so much I bought it for everyday use as well. GREAT bang for your buck. No need to buy anything pricier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming. I've gone through quite a few trying to find one that is great all around and without stuff I'd like changed. Without a doubt this mouse is it. I was a bit concerned with the scroll wheel after trying the previous model but this one was much better. All around great gaming mouse.

    I would recommend this to a friend