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Customer Ratings & Reviews

$83.99

Customer reviews

Rating 4.7 out of 5 stars with 7613 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,613 reviews
  • Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It fits great in my hand and has enough buttons to do what I want! Mind you, I am a beginning gamer but enjoy what I have programmed onto this mouse! It works great for gaming and I use it for work as well! Highly recommend this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fast shipping received on Sunday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping. We received it next day! On Sunday! The quality is very well. This is the 2nd one we purchased. The 1st one we purchased 7-8 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DPI and speed. This is one of the best in this category and provides superior performance compared to other wired mouse offerings. Logitech is a reputable brand that is well known for their quality and performance. You can't go wrong with this mouse. Excellent for gaming too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall mouse especially for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gone with logitech and as far as a mouse for gaming this one is no slouch especially for the $35 I couldn't beat it the only thing I haven't enjoyed is it is a bit heavy for fps all in all its a great mouse and I have no doubt it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse the second I put my hand on it I knew I had to have it. Super comfortable fits my hand perfect and everything works just fine. Logitech has always made great products. Logitech's software for the mouse is super easy to use to control dpi and rgb colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great versatile mouse. I use it for gaming and having all the features this mouse comes with can feel like an advantage. I can see how the customizable weight is useful for some, but I found the default weight to be perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for bigger hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but I have fairly large hands so it didn't work for me. The side button was continuously pressed by my thumb, as it rested pretty much right on top of it. It was getting to the point of being very annoying. I exchanged it for a G403, which is much better for my large hand type. Other than that the mouse was good. Nice weight and scroll wheel was crazy fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOGITECH G502 HERO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse with multiple dpi capabilities. Nice for gaming or just scrolling through discord/forums.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the multiple DPI capabilities and find it suitable for both gaming and everyday tasks like browsing Discord or forums.

  • Rated 5 out of 5 stars

    Mouses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and program, I enjoy using logitech wired mouse because I know exactly the quality I'm getting. Also because I have had logitech brand before and I know how long gaming equipment lasts.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the Logitech G502 HERO! We're thrilled that you find it easy to use and program. It's always great to know that our commitment to quality and the durability of our gaming equipment resonates with long-time Logitech fans like yourself. Thanks for sticking with us! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best offordable mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 years and it was an amazing purcahse overall

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your long-term loyalty to the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that it has served you well for two years. Your satisfaction is our priority.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse so much i got two. It had weights that you can add or remove to adjust how it feels. It's perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for a reason! The ability to customize the weight is a great feature.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    -Major Functionality-

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of the mouse do to its huge set of buttons. Yet with that many buttons, still light, and buttons are placed in a key pattern for primarily thumb, and some index finger initation. Allowing fast transition. Which as all gamers are aware, is a major advantage over competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customizations

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed this purchase. Great functionality and cool customizations!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO SE Wired! We're happy to hear you're enjoying its great functionality and cool customizations! Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this mouse to try something different. coming from a razer basilisk v2 it felt very comfortable. however my biggest (and only complaint really) was the placement of the dpi adjustment buttons on the top left, right next to the left mouse button. every time id go to click id end up raising or lowering my dpi mid game and it was extremely annoying. again good mouse, just didn't work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pertfect gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perefcr gaming mouse for the price, it's smooth and comes with differenr weights to be adjust, also has many programable buttons

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little gaming mouse. Weights are a nice addition.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're enjoying your Logitech G502 HERO Wired Optical Gaming Mouse.

      It's great that you're finding it a "Fun little gaming mouse" and that you appreciate the weights – they're definitely a popular feature for customizing the feel! Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Best mouse for all needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 32 mice this one does all i want an more i highly recommend this. Being able to program all the buttons to each program an game an it reconized what i was using so i can do what i need very fast an efficient. An yes this included WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse! Complete with addressable RGB and modular weight to achieve granular perfection for any user!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you find the G502 HERO comfortable and versatile! The combination of customizable RGB lighting and adjustable weights lets you tailor your mouse for peak performance and personalized style. Thanks for letting us know!

  • Rated 5 out of 5 stars

    Phenomenal equipment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of equipment. Very precise, very functional and very reliable. I spend an enormous amount of time on a computer and I am phasing out every piece of hardware that I can over to Logitech. They have swiftly become, in my opinion, the leaders in computer hardware.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional performance and reliability of our gaming mouse. Logitech