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Customer Ratings & Reviews

$83.99

Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,614 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast scroll wheel is absolutely amazing! Using other mouses feel bad after it. The only issue is there becomes a double click issue after about a year and a half or less use. So if you’re buying make sure to get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extra programmable buttons, adjustable DPI. for me I program some buttons don't have to fumble around the keyboard finding the map, reload, run buttons etc. there are newer versions and cheaper but watching YouTube review videos on this mouse sold me on it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for the price! I like the customizability and ability to add small weights so that It is better balanced. I'm an average size male and it feels great in my head. It also looks super cool! Definitely recommend and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hand. The buttons are very sensitive so not much pressure is needed. Moving with gaming as smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Custom buttons. Good for mmo. Adjustable sensitivity. Fits well in hand. Doesn’t feel cheap.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're delighted to hear that you've found it to be a great fit for your gaming needs.

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Great mouse for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a super right hand dominant gaming mouse like my old one. But has way more customizable software and feels nice in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the action and the feel of this mouse. I would recommend this mouse for anybody.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the Logitech G502 HERO! It's a popular choice for gamers and PC enthusiasts alike. Enjoy your gaming experience!

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget FPS gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budget gaming mouse. Owned the non Hero version which is from a few years ago..There doesn't seem to be a difference between this model and the old one other than a better braided cable that doesn't fray. Definitely not worth upgrading - but if you're shopping for a relatively cheap mouse this is a great one for FPS as well as general use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomics and feel in the hand. Good heft to it and very smooth on the mouse pad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 HERO seems to be a popular choice for gamers seeking a comfortable and responsive mouse. Its ergonomic design, good weight, and smooth glide make it a suitable option for various gaming scenarios.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has some really great keyboard and mouse. I bought this as a replacement mouse and it served it purpose. Great product from Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Had it for over a year and had no problems. The extra buttons by the thumb allow me to program extra options during games. The easy switching of profiles also lets me switch properties easily between working and game play. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite wireless gaming mouse.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Logitech has perfected the gaming mouse. No matter what you choose to go with. You will be happy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO. We strive to deliver exceptional gaming peripherals, and your feedback is greatly appreciated.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech G502 Hero Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, customizable and cool colors. The hardest thing was finding it in the store. Perfect mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great wired gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful mouse for me! Very precise with no issues. I have two young kids, one of which loves to play CSGO against bots when I’m not playing. As you can imagine it’s taken quite a beating. Still in perfect condition, minus the permanent marker one of them used to draw on it. Only thing is I wish it was wireless, but that’s my fault as I knew it was wired when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I've ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like PC gaming. And this mouse offers easily accessible mouse 3, 4, and 5. Extremely comfortable, a great ergonomic design. And also incredibly responsive. I had to dial back the mouse sensitivity setting on all of the games I have played with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice featured mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Features at an Affordable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in terms of performance and ergonomics, has customizable buttons and it's downright responsive. Quality seems to be good, add to that the nicely discounted price during the Christmas holidays and it's a deal too hard to pass on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Very comfortable and lightweight! I really recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is great! Has all the controls I like and need for gaming. My only complaint is a previous one (and much more expensive) failed after about 3 years. Maybe that's the short life for these products.

    I would recommend this to a friend