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Customer Ratings & Reviews

$83.99

Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,614 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for over a year now and it's amazing! It's gotten its fair share of use and still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality one with adjustable weights, easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO Wired Gaming Mouse! We're thrilled to hear that you appreciate its quality, features, and ease of use. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your gaming experience.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Still a good purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Feels nice, found the perfect weight amount for resistance. Major issue with the scroll-wheel lock deteriorating over time. Should be fine if you keep it locked for sectioned scrolling. I switch between sectioned and smooth to quickly scroll down a web page or timeline. Now it gets stuck and won't lock again unless I press it a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I really enjoy the sound it makes when you click the button, and how meaty the scroll wheel sound is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed staying: location is great, not far from a subway station and only 15 minutes ride from all the sights. There are lots of restaurants and shops nearby. Cheerful and welcoming atmosphere. Thanks for the hospitality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mouse. feels good. good software. dpi can change accidentally if your finger slips but not hard to switch back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Happy to hear you enjoy the feel and software of the G502 HERO! For the DPI adjustment, consider using G HUB to set up profiles for different games to avoid accidental changes. Thanks for the review!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent for gameplay and customizable. My favorite thing is being able to change the various sensitivity setting and the color. There are also weight to adjust it just how you'd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Ergonomic with a fast response time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that you appreciate its ergonomics and fast response time. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a great mouse for the price like the adjustabl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor balstics and when I got the g502 it took a little to get used to because of the added weight but I found the more weight was better for me it’s a very good mouse had it for about a month now only thing I don’t like is the wire

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but not ideal for FPS games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty hefty mouse, I love the shape of it and the hyper scroll wheel on this is so satisfying to use. Great for use with spreadsheets and other work activities. I like the side buttons on this and the thumb rest that it has. It is a bit heavy so might not be the best mouse to use for FPS games. The cable is thinner and lighter than the original.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t map like the two next to the left clicker. Not sure if they’re a Logitech app didn’t bother. I went with a steel series mouse. Good mouse for starters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mouse, my high demanding IT job. I highly suggest it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review of the Logitech G502 HERO! It's fantastic to hear that it's the perfect fit for your demanding IT job. Your recommendation is sure to help others looking for a reliable and efficient mouse.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very new into PC, thought what the heck could a gaming mouse do to help but decided to buy this and compete the package. Absolutely love it!! Completely changes the experience, very comfortable with a great grip, anyone that games on PC this is a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g502 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. 11 Programmable buttons, up to 25,00 Dpi, and it's got an amazing sensor. I recommend this for anything. The clicks feel amazing compared to any other mouse! not mushy at all :D Great mouse for anything you're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse for starters still use it till this day it’s a little heavy but for it’s price it’s good mouse and I would recommend for a first time user.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We at Logitech appreciate your continued use and endorsement of the G502 HERO! It's always rewarding to hear our products are meeting the needs of gamers.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    MOUSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added adjustable weights. Buttons on left side not really usable if you have a big thumb but otherwise a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reaction time, great wire length, able to change DPI setting and colors through Logitech app

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad the G502 is meeting your gaming needs! Its speed, accuracy, and customization options are designed for peak performance. Enjoy the gameplay!

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse, the best mouse I’ve probably had gotten. My hands are small but it fits perfectly, I also got this for my younger brother and he has bigger hands than me and its very comfortable for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is so smooth and easy to use. I think the only thing that I have an issue with is the scrolling at times but the mouse itself has so it doesn't endlessly scroll and that's easily the best feature for me.

    I would recommend this to a friend