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Customer Ratings & Reviews

$83.99

Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,614 reviews
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i use to like wireless but after tryingbcable it makes sense why pro gamers prefer it. Super ergonomic design no cramps on hand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. With the Logitech software you can control lots of features and dpi settings and control them all to meet your specific needs. Unless you need an MMO mouse with 40 buttons on it this is definitely a good choice for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wired mouse. Solid design, comfortable fit, positive click buttons. Don't use the color schemes, but could be useful in dark work/play areas. Tracking is solid, even across different surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend With the 5 buttons on the side as well as the left, right and middle click on the wheel. I rarely have to take my fingers off WASD, which improves reaction timing leading to better movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customizability of this mouse! The buttons are easy to use, and I do not click them on accident like I do with cheaper models.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable and I love being able to unlock the scroll wheel. No delay between mouse movements and on screen mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very smooth even your hand will be relaxing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse. We're delighted to hear that you're enjoying its high quality, smooth performance, and comfortable design.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive mouse. The weights help make the mouse react the way i want it to.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your new gaming weapon of choice! We love that you find it incredibly responsive and the adjustable weights help you tailor it to your exact preferences. Dominate the competition in comfort and control!

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great and is very easy to set up. Especially like the scroll free wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech G502! It sounds like you're enjoying the scroll wheel and overall performance.

  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my old mouse and it’s so much smoother. You can customize many things from weight dpi to macro. I can set custom dpi for different games which helps since i don’t have to manual switch it when playing and browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Weight customization is very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good all the way around it has weights in it to make it heavier in the front back or the sides

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech - G502 HERO. We appreciate you highlighting the customizable weight system, a feature that allows users to tailor the mouse's center of gravity for optimal comfort and performance.

  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best mouse I’ve bought. I’ve searched for a mouse that doesn’t cramp my hands from long play times and one that has the perfect placement for buttons, this ones covers both. I recommend this to anyone looking for a new mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse for gaming and professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech's HERO sensor doesn't offer an immediate difference over other previous G502 models, but the braided cable and overall texture of this model is nicer than previous versions I've owned previously. Love the shape and the additional button placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming mouse for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use in gaming on PC and PS5. It is very responsive and provides excellent gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, is súper confortable . I can play better because this have a lot of options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 HERO is comfortable and has helped improve your gaming experience. Thank you for sharing your positive feedback!

  • Rated 5 out of 5 stars

    Amazing bang for buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very functional, with a bunch of different programmable buttons, and it even comes with a small container of weights for customization. The cord is plenty long too.

    I would recommend this to a friend