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Customer Ratings & Reviews

$92.37

Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 7,614 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Tarkov mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I feel like you’re getting what you’re buying. A good quality mouse with a few buttons on the side to make key binds that’ll get the job done for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We appreciate you highlighting the product’s value and functionality. Your satisfaction with its build quality and customizable features is important to us.

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is perfect for precise aiming. The weight system is awesome. The software is the real prize. It comes with preloaded button assignments for many popular games. ...and this isn't even the high-end version.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low price gaming mouse, good for beginners and kids

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 Hero is a great fit for beginners and kids. Your input helps us ensure we're providing top-quality gaming gear for everyone. Keep gaming and have fun!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Really love it. The old one is 10 years old and still works great. Now my othwr computer and wife all have one

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse! It’s sleek and comes with many metal weights to adjust the mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The Logitech G502 sounds like the perfect fit for you! It combines the design and functionality that many gamers love.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech g502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for beginner gamers, has many customizable buttons alongside a customizable weight option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves gaming and he upgraded to this. He loved it and been using for a long time! Good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the coolest mouse ever! The infinity wheel quality is superb! It’s not too heavy and the design feels so good! You will have to download a support app but it’s super easy to navigate through.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before that got glitchy after 10 years of use. love the design. only wish it was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes great mice and this one is no exception. Responsiveness is great and the smoothness of The Mouse and the tracking are very fine. Wired mice provide this better than Wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Dpi is awesome and allows for some awesome gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for letting us know about your experience with the Logitech G502 HERO! We appreciate you considering it a great value and mentioning that the DPI is awesome for gaming. Feedback like yours helps us understand what gamers are looking for in a mouse.

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse, not so great software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a dream: adjustable however you want it, with buttons that are easily reachable (except for the DPI quick switch if you have small hands). However, G HUB is awful. It disconnects from the mouse constantly. I'm on a Mac, so your millage may vary if you're on Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. Very convinient to use. I will recommend to my friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our Logitech G502 HERO Wired Gaming Mouse is making a difference. Your feedback keeps us moving forward. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and very comfortable. Rgb is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse to enhance your gaming experience on PCs. Ergonomic with low latency is on par for any gaming mouse and this one delivers. happy with the purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful you took the time to share your thoughts. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is meeting your expectations. Logitech

  • Rated 5 out of 5 stars

    Holy Cow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It took me a little bit to figure out how to program the different profiles, but once you get it going the way you want it to, it makes games, media, and even just every day pc use SO much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase, I have been incredibly happy with the 502. Fits perfectly in the palm of my hand and allows for a classic "claw" grip as well. The free spinning scroll wheel is a big plus. Allows for some crazy firing techniques in fps games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, smooth mouse. I enjoy being able to customize the weight since I like having a heavier feel. The adjustable DPI is nice, also. Only real downside is I wish I got the black version, because this one is quite bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse with programmable buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse arrived in good condition. Works great . Had premium fell when using it . I like that ghub software is available in Mac. Using this mouse for productivity purposes

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO SE is enhancing your productivity on Mac with its premium feel and G HUB software. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the price. Love that you can change the weight by simply adding or removing weights (I play with no weights). One of the best mice out there and now that it's cheaper you'd be missing out if you didn't buy it.

    I would recommend this to a friend