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Customer Ratings & Reviews

$92.37

Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 7,614 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse moves smoothly and the weights you can add works wonderously

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the smooth performance and customization options of the G502 HERO! The adjustable weights are a great feature for finding the perfect feel and balance in your hand. Happy gaming!

  • Rated 5 out of 5 stars

    Good choice for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be used for small hands and is very good for many games. The shape especially is good for gaming because of the soft rubber. You can add extra weights if you think it is too light for you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a logitech product I didnt like awesome for the price logitech software is easy to use and your settings transfer if you plug it into an xbox super cool for me using it for both my pc and xbox

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse came with a weight which I wasn’t aware of at first. Good mouse all around

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for gaming and casual use!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Price per value - No issues with Windows 11 Pro - Gaming mouse tracks well and accurately. - Solid quality gaming mouse with plenty of buttons. - Good response and dpi options. - Braided cord and weight options are nice a addition. Cons -N/A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from G402

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, the scrolling can get annoying cause of how its not that firm but i like how you can switch the scrolling speeds. The extra buttons are awesome for gaming and the weights are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    multi tool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love using this not only for gaming but also for everyday use!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We love hearing that you enjoy using the G502 for both gaming and everyday tasks. The G502 is truly a versatile mouse, packed with features that can enhance your experience.

  • Rated 5 out of 5 stars

    Big fan!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. The DPI buttons being able to be set as additional macros is awesome -- I don't do it often but in some games I have. Overall, a good mouse. Some hate the weight on it but I don't mind it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my games that require fast clicking and this is the mouse you should get for it!! Very comfortable on my big hands and helps me to fast click. Highly recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice... Very niceee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse, but I also love the other mouse a lot better that I bought, it's from the same company but it has more buttons and it also has a speed control for your mouse pointer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable mouse. Works well for gaming and apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse. Works well for gaming and everyday use with Windows apps. Old mouse got intermittent with the left click, making it impossible to drag a large enough rectangle with the Windows Snipping Tool.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although seems to be small for big hands, don't let that discourage you from buying it. I myself have large hands, but adjusted quite well in a couple of hours. Highly recommend to anyone looking for a reliable gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse you can get, and its easy to download and set up the software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top notch gaming mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. The weights it comes with makes it customizable to your preference. I added weights to positions until it felt comfortable in my hand. For the price, this mouse is a must for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a mouse as a beginner pc gamer or someone who has been playing pc for a while. I would say this is one of the best mice you could buy. For the price it is definitely the best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT of Gaming Mice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of gaming mice, you really cant go wrong with this; been using G502s since 2014 and everytime i upgrade i always go back to buying this. its cheap and does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse holds the title of "GOAT of gaming mice" for you. It's truly amazing that you've consistently chosen the G502 series since 2014, finding that it's affordable and perfectly does the job. Your long-standing loyalty and enthusiastic praise mean a lot to us! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best gaming mouse!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has all the buttons in the right places. One of the best gaming mouse out there. I've had razer mode died on me with in 8 months of usage. This one will be going on 1 year soon and it has been nothing but great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands and many mice, Logitech mice are probably some of the best out there. This is the type of mouse that I use not only for gaming but also for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best clicking device around!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super clicky with tons of programable buttons to make macros easy. Also has a good weight system inside. Holding up very well after 6 months of daily use of about 12 hours a day.

    I would recommend this to a friend