Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
11835548
Highly rated by customers for:
$37.98
Save $32.01
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7624 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,624 reviews

  • Perfect.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as he is the PC gamer of the family. Got a great deal on it, and he absolutely loves the customization on this mouse. Works perfectly for his gaming needs.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brother on christmas. He loves it. I got it on sale as well and the price made the purchase even better.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best bang for your buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for $29.99 and i freaking love it. Even if it were full price I'd still buy it because its just that good

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Simply Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is by far one of the best I have ever used. Not only does it look amazing it's functions and feels even better. I would recommend this to anyone looking for a great gaming experience.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this mouse to anyone, it's perfect.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great budget gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, found it very comfortable hand fit. Using it mainly for FPS and the added weight feels great and solid. Build quality is good amd looks nice. RGB logo colors are a plus!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse and quick reaction to my gaming online.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice. The sound is great. They are

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this for my computer to replace a basic mouse. I enjoy being able click a button and make the scroll wheel free. You can spin it and it just keeps going, allowing to scroll really fast.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Worth every cent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is not cheap but you will not regret your purchase. This is worth every cent you pay for it.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    I love this mouse!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this mouse feels and all of the custom settings. Took me a min to get use to it from my old generic mouse but this is amazing. Could definitely see a difference in my game play!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • 3/5 decent mouse, gives weights to make it heavier

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, functionality is a bit odd. Was expecting the buttons on the left hand side to be additional keys but ended up changing the speed of which the mouse moved. Looking back I may of got the Corsair with the 12 keys for key binds. Gives you weights to make the mouse a bit heavier.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great Choice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re someone that has a hard time choosing a new gaming mouse look no further. This is an excellent overall gaming mouse. It’s easy to set up, program and use.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Awesome gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love this mouse. It’s much smoother and buttons are amazing for programming their games to get a edge on their opponents. They like the lights changing colors too.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great I love it, although this is my first gaming mouse purchase and not having very much experiance with it I will recomend to someone in need for one. Also a nice rgbs

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good midrange gaming mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is an updated version of the old mouse with new hero sensor. I feel no difference from the old one, maybe lighter. it worth the price if get it under discount.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend

  • Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great ergo support, but so sensitive that it can be difficult to set up at first.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great wired gaming mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, except for that the lighting is not as configurable as I would like.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Junk Mouse. Overpriced Overhyped garbage.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (See my other reviews on this matter) Clicking was sporadic selecting was a nightmare. Returned this and got the 703 which also had this anomaly. Bought the Corsair DARK CORE RGB PRO and have not had any issues since. I thought it was WIndows 10, had arguments with Micosoft about it. Turns out is either Logitech Mice, or their software. Done with Logitech after more then 20 years of being a Fanboy of their Mice and Keyboards.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you were having clicking issues with your G502 HERO. I have forwarded your feedback to our product team. We hope that you will give our products another chance in the future. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Logitech mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u don’t have a anti-fray mouse pad it’s will get hook onto the rubber at the bottom

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
Page 296, Showing 5,901-5,920 of 7,624 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.