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Customer reviews

Rating 4.7 out of 5 stars with 7574 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,574 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of time to dial it in .. but very happy with it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Might be a lemon, will never know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month and no longer able to exchange, the device starting double clicking. It's not consistent, but occurs frequently. I contacted Logitech support and thus far have sent them my support ticket, my receipt, model number, S/N on the box, a picture of the serial number on the cord and now they want me to video my machine on a third party website and send that. I have had worse experiences, but not many. I am pretty sure I might have to submit a 23 and me profile next. Compared to other of the "bigs" in peripherals this is the worst experience I have had.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having double click issues with your G502 Hero mouse. You do have a 2 Year warranty that you can take advantage of to get a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great! I wish I could write a shorter review. here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I wish I could write a shorter review. here

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great. The sensor is on point aa well as the rgb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly responds to commands very satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the gaming mouse I might be getting another one as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Very accurate. I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been 10 years since I bought a mouse and I had no idea what I was missing out on, This replaced me old Logitech G5 and I am blow away by how much smoother this mouse is, I didn't want to upgrade but my G5 finally kicked the bucket and now I am pretty happy it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great mouse, I upgraded from the normal 502. The mouse feels more precise than it's predecessor and honestly the main reason for the upgrade was for the white accent color to match my current setup. Over all, for the price it's a great mouse. I paid more for the original one when that came out. 10/10 would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son enjoys using this mouse when he is playing his games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mouse for my grandson , he is happy with him mouse

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for an affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ARGB Mouse with plenty of features, recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my children, would recommend to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Value and quality. Best gaming mouse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, but shortly after use the grip tape on the underside started to peeling back and will get caught up from time to time on my mousepad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I've ever used period. I bought 3 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love itttttttttttttttttttttt and it’s Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gift, for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as gift for Christmas. They are enjoying this Mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Felt very comfortable. Totally worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this mouse, but I found it uncomfortable. I've had the Logitech MX, G502, G604, and Fnatic Clutch 2. I wanted a large, comfortable mouse with extra buttons and use it for 95% work 5% gaming. The scroll wheel is too smooth and hard to grip, it is also placed too far back, so you can't use your whole hand on the mouse, you need to use a claw grip.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello jackattack3000, we are so sorry to hear that the G502 HERO mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. We appreciate your honest feedback. Have a great day and an even better 2021. -Ricky|Logitech