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Customer reviews

Rating 4.7 out of 5 stars with 7578 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,578 reviews
  • Rated 3 out of 5 stars

    Good only if sub-$40usd. HEAVY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is REALLY heavy definitely a heavy weight. dont really care for the color scheme either. kinda tacky. Scroll wheel is nice. Good buy overall if you can catch it for under $40usd. also, iCue Software sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this mouse. I like not having to worry about batteries and the customizable buttons. For example, I have "forward" and "back" on the left side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is also adjustable in terms of weight, although I would prefer that by removing all the weights that it includes, it would be lighter

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    This mouse seems ok, but the software GHUB...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with it it horrendous, most then time it will not even detect the mouse. These mice are also prone to double click issue, though to be fair most Logitech mouse are known to have double click issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this because my son decided to stick with Xbox for gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very awesome until it stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a few months was amazing at first then it just started to jitter and double click on random stuff on the screen I did lots of troubleshooting and googled, found out lots of people had same issue and nothing fixed it. I definitely had higher hopes from this Logitech mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Matchiva! Sorry to read you're having cursor sensitivity issues with your G502 mouse. If you haven't already, download the free companion software G Hub to check for updates. Also check for debris around the area where the optical sensor is moving. Sometimes little particles interfere with sensor and causes the cursor to act wonky. If you have tried that and are still having issues, don't forget you have a 2-Year Warranty for you G502 and/or can go to the support page for more tips https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Rated 3 out of 5 stars

    Logitech 502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumb button for DPI is too large and is worthless imo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Gaming Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design of the gaming mouse and very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as comfortable as advertised and the buttons don't feel clicky enough for me. The scroll wheel is not very nice neither and failed shortly after using for a couple of days. It became loose and you could hear it rattling when moving the mouse quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my logitech g500s. They seemed similar enough but after using it for a few days, I had to return it. The area to rest your thumb is now impeded by the thumb button which used to be higher up on the mouse. Unless you want your thumb resting on the button, you have to hold the mouse in quite an awkward way. Also, had issues w/ the mouse having lag clicking. Never had this issue w/ any other mouse before. Glad I can return it to best buy. Not sure what I will replace my g500s w/, but going back to that one while this goes back to the store. Quite bummed though. Options are nice but the button placement is less than ideal.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Aaron! Sorry to see you're having connectivity issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome RGB mouse that works for gaming or just regular daily computer work. Weights come with it to adjust how light the mouse is. Only bad is Logitech Hub sometimes pain to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse, great look.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Not too many buttons, but enough that you can bind a few keys if you need to. Has the HERO sensor, so moves super smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because it matches my set up and I’ve ended up loving it. I got it on sale so it was a great price too! I love the thumb rest bit in the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the macro functionality and easy configuration through the logitech software. Great mouse overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design for long usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the design, good for the long usage. does not give any painful feeling. the performance is like the others... if you like wired mouse, it is pretty good with that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mouse for our kid. Razer mouse that we bought always making a problem after using It a while. This mouse has a good quality and great grip. The kid love this mouse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible mouse... DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a gamer all my life. I recently constructed a new PC and bought all new accessories for it. Including this mouse. After the first month I notice this mouse had terrible clicking problems and will double click in games and stop dragging things if your holding the left click button. I can not express my hate for this mouse enough. I think its a trash product and I will never buy this brand again or any accessories from best buy. I guess Ill have to start buying straight from companies and hope I never have this problem again. Its the worse feeling to get back from a business trip and just want to relax and play a game, but I cant without this mouse double clicking everything and ruining any chance of a good time. Its really a joke of a product and should be taken off the market. #trash

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels heavy its not good for gaming has too much weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mouse when it works...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my 3rd mouse after returning the first two for double clicking issues. The first mouse developed the double clicking after 2 weeks and the second one developed the double clicking after 3 months. So far 3rd mouse has been running fine, no issues yet...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wish it would hold up.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of favorite. Went through 3 of them. The scroll wheel fail. It would loose its actuation. All three had the same issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –