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Customer reviews

Rating 4.7 out of 5 stars with 7578 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,578 reviews
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son. He is a gamer and loves this mouse. His solitaire games are now quicker thanks to this amazing mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you for this great review of the G502 Hero Mouse! I personally use this mouse both for gaming and for office works thanks to all the reprogrammable buttons. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Rated 1 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll run into "double click" and "click drag" issues with this mouse and after reporting it to Logitech within the warranty period they'll do nothing. Just search the internet a bit about this mouse and you'll be surprised at the number of users with issues similar to mine. I ended up purchasing a Razer instead and unfortunately I've misplaced it while moving; back to this mouse for the interim. Time to shop for another mouse again!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Richard, thank you for sharing your experience with the G502 HERO mouse. I'm sorry to hear that you experienced "double click" and "click drag" with this mouse. I hope that you have a newfound love for the G502 and that the issues you described in previous use are not continuing. Logitech does have a 2 year limited hardware warranty on the G502 HERO mouse and a warranty can be filed and provide the necessary documents for the warranty. I hope you are able to locate your missing mouse from your move. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 1 out of 5 stars

    Didnt Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on November 2020 and it is already having issues. Though when it was working it is a great gaming mouse. However, now i have to deal with their customer support which is not great. Im returning the item under warranty and I'm still waiting for the email confirmation the rep said I would get. At this point im not going to bother over a $40 and just try a different brand. Also the issue is the cursor starts going crazy. I have to unplug and plug the mouse again for it to work. Very annoying when gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logical Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse, this is my jimmy jam and what I utilize for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing good job for regular use; and good for gaming use. Buttons are nicely placed as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse that beats the rat race

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. Have used this extensively and it’s performance has exceeded expectations. It also looks cool too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tho my hands are small it has a nice grip and love how it changes color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for fps games

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally go wireless but got it on sale and it’s very nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to use for work and playing games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still works perfectly and smoothly. Cool functions around the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for gaming! Bought it for $35 on BB, which was a steal. Perfect for high mouse-accuracy games like FPS.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you for this great review! If you have any issues with the device in the future, please feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance with any problems that may arise. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Excellent! Better than the wireless version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse! I switched to the wired version after the wireless version would randomly lose connectivity. The best mouse on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Sim-Race

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse fits my hands very well.All the buttons are easy for me to reach. Did add all the weights because it was a little light feeling for me. Software was easy to install and setup.Hope it lasts for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitec is #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitec makes great products, best of breed!! Son uses it for gaming. He has no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for things such as gaming with the software allowing you to completely customize all the buttons on this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming mouse. I have purchased 2 of these for my daughters and there has been no trouble with them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is by far the best mouse that I've owned so far, it has multiply different adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse for the price. Sensitivity is great and precise. So far, very happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse itself seems to work good but everytime I unplug or plug in a different usb device the mouse disconnects and I then have to unplug and re plug the mouse to get it to work again. So minus 1 star for that annoying problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 more like perfect thing ever. I buy one everytime i go to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming mouse. Once you download logitech hub you can adjust so many features. Fast reaction to hand movements.

    I would recommend this to a friend