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Customer reviews

Rating 4.7 out of 5 stars with 7578 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 7,578 reviews
  • Rated 4 out of 5 stars

    Good mouse on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the upgraded version of my old mouse. Works fine and has more than enough features for the price. Mouse wheel feels a bit weird to me but otherwise no complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this other than the all plastic wheel. It's a bit too slick when you turn it. Other than that it's been a great mouse so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Click Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first G502 Hero got a double click issue, like the mouse would left click multiple times during one stroke. It would do it on any computer I connected the mouse to. I contacted support, they requested video proof that the mouse was doing it, I provided it, they sent me a replacement. Then after 3 months THE REPLACEMENT mouse started double clicking. I'm so fed up with this garbage company.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi JoshP, thank you for your feedback! Be sure to check your device settings on GHUB software. This should not be the case, as the G502 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.

  • Rated 2 out of 5 stars

    Would be a 5 star if it didnt double click

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of light use, I can no longer right click consistently. aka i cant aim in in any fps. Without this issue though, this mouse would have been a 5 star.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502. I beat stuff up. So glad I found another so close to home. Fits my hand well and is very customizable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this mouse unless you like to change mouses every year. I have plenty of other friends that ended up experiencing the 502 starts having issues within 6 months. Mine started within the year with double-clicking and even experiencing issues with the right-click. Eventually could not really play any DPS game or even any game that required holding down the left and/or right click.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello noahchoi,
      I am sorry that the G502 gaming mouse is not working as expected. Please, reach out to Logitech G customer support for personalized assistance with this issue. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse I truly recommend this.i have so much fun using it on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at Performance-price. As a gamer, I got satisfied enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice mouse, I would recommend this mouse to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse and I’m very pleased with it. Super smooth and fits perfectly in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money. Con would be nice to have more programable buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starting gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well out of the box. I found that the free scroll wheel is a bit sensitive, however, you can press on the button right below it to enable click scrolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people don't like Logitech G Hub software, but I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the all black version, got this for my kid. He likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse by far compared to any other mice I’ve used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, especially getting it almost 1/2 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale more than half off. Terrific features and value at sale price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse with a comfortable hand feel. Good enough for my 11 year old aspiring gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would be great if you could hold right click

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like this mouse however, I have the issue of the right button not holding while playing First Person Shooters. You can search "G502 hero right click not holding" and see videos of it in action. Nothing like zooming in or focusing on an opponent and it doesn't hold, causing you to hip fire and the opponent getting the upper advantage. You might be okay if you plan to use this mouse for anything other than playing FPS but this defeats the whole purpose of my purchase.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, If you have not done so already, please download the Logitech G-Hub software in order to customize the buttons on your mouse. this can be found on the Logitech website. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Love the G502

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original G502 four years ago, they put a new sensor in and I still like it.

    I would recommend this to a friend