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Customer Ratings & Reviews

$37.98
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The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7618 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 7,618 reviews
  • Rated 1 out of 5 stars

    Don't even think about buying this.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave one star because you have to have at least one. Would have been zero stars. I used this mouse only for an hour or two. Long enough to find out it doesn't work. The instructions are a joke. Nothing about this mouse worked except actual right, and left mouse clicking, which you can get with any perfectly capable $10.00 mouse. I was so disgusted with it, I threw it out after unplugging it from my computer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we truly appreciate your honest feedback! We are so grateful for your review. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Just wanted to double check with you, but you'll need to download our free G-hub software in order to customize all the buttons on it. We apologize for any confusion we may have caused. At the end of this message, I have attached a link to give you more info on the G502 HERO. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse

  • Rated 4 out of 5 stars

    Same body as the old one but with a new sensor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same feel as the old one, better sensor spec wise. I cannot really tell then difference day to day, but the price was nice for a comfy mouse for the office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi-button mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable with my hands. Some of the buttons are harder for me to reach. I don’t have long fingers. It is accurate with movement. It is used for CAD work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, smoothly etc. This mouse brings more awesomeness while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great for my son who loves to game. Perfect gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for gaming purpose, very sensitive and fast love it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good mouse but does not fit my hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor and clicks feel responsive but the width is a bit too small for my hands so it was uncomfortable for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. All the positive reviews made me purchase it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Codman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was disappointed in this. Daud wasnt compatible with his gaming PC. Hard to move around on his mouse pad. Just didntblike it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Roxi, sorry to see you're son was not satisfied with his G502 Gaming Mouse. If he was having software related issues, please make sure to have the free G Hub software downloaded to the computer. This will allow you to configure the mouse RGB colors, actions for the buttons, firmware updates, etc. But if he just doesn't like the way the mouse feels or handles, Logitech G makes other great options like the G203, and G305 mice!

  • Rated 5 out of 5 stars

    My fav mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so smooth and sleek. I appreciate how well it work with my pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great until it started double clicking and dropping when I was dragging. Logitech has been going downhill for some time and this is just another shining example. I'm now playing with a Razer and have no complaints yet. Logitech did something that caused the quality to go way down and I'd suggest they look internally before it gets any worse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that your G502 is double clicking. I would recommend cleaning the left click with a can of compressed air, and possibly going into your computer settings and adjusting the double click sensitivity. Those two solutions can usually solve the issue.

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 502 because the first one developed the infamous double click on the left side. Hopefully this one lasts me a bit longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse! Accurate and sensor is spot on. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, well made . My son will recommend this product to his friens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. At first the wheel was really fast, it I fixed that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for gaming. I've not had any issues with the device yet

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    love the G502 hero mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy Logitech products and especially there G502 mouse. the software seems to have changed as it does not let me calibrate to a mouse pad or surface anymore like it used to. but the mouse tracks flawlessly and does not need that. I have there older G502 mouse and loved it. this mouse allows you to go to 16000 dpi instead of the older one that only goes to 12000 dpi. I enjoy the fact that it has a couple extra buttons but not a lot. I like having a button that lets you go up and down thru your dpi settings. and then it also has a button that when pressed will go to a specific dpi setting. I use this in fps games when I want to be able to look around fast. I like that Logitech makes it easy to sync my mouse along with my keyboard (G513). the mouse is a good size. for some it might be a bit on the big side. but I like the size and have gotten used to using it. it already has a good amount of weight to it, so I don't use the weights but if you like a heavy mouse, it has weights and many options for adding in weights. overall, love the mouse and recommend it. its a good price in my opinion for what you get. tracks very well and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse combined with G512 keyboard, now just need a mousepad.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too small if your a palm grabber

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the mouse to be too small for my hand and it caused my hand to cramp because of the way I had to hold it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally A mouse that works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse for the price hands down, love the cord

    I would recommend this to a friend