Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$37.90
Save $32.09
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,555 reviews
  • Cons mentioned:
    Software, Wireless

    Rated 4 out of 5 stars

    Good mouse. GHUB sw has a learning curve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse at a Great Price.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502 that I have owned. My old one I broke when trying to clean under the left mouse click I accidently snapped the plastic. That was my fault and I wouldn't say that this mouse is cheaply made. Before buying this mouse for the second time I got the wireless version but for some reason had problems with connectivity and latency. So I went with the wired version. This mouse comes with a very long cord that when used with a mouse bungee allows this to feel basically like the wireless version. I find all the buttons on this mouse to be useful besides the dpi switcher, I would like that to be another programmable button. Either way this mouse is a great and has a great price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the G502 HERO Wired mouse! Your insights into the product's strengths, such as its performance and customization options, are valuable to other potential buyers. Thank you for sharing your experience!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good not just for gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and functional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Durable. Comes with magnet pieces to put inside the mouse to balance out the weight of the mouse to your style. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse for any use-case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will always come back to this mouse. love every part of it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your loyalty to the Logitech G502 HERO speaks volumes! It's fantastic to learn it's your absolute favorite mouse. We appreciate you sharing your enthusiasm and for being such a dedicated Logitech fan! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, Very comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality mouse for the price. feels great, mapping is easy and rbg is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My brother loves it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! works well and have not had any issues with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome! We're absolutely thrilled to hear you're loving your Logitech G502 and that it's been performing flawlessly for you. It's always great to know our gear is hitting the mark and just doing its job perfectly. Enjoy! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. Exactly what I needed for the games I play. Nice and comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear the G502 HERO is exactly what you needed for your games and that you find it nice and comfortable! Thanks for the positive feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Make it heavier or lighter!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Great quality, and the ability to change the weight by adding/removing the included weights is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far, love it always, Logitech is amazing!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled you're loving your Logitech G502 HERO Wired Optical Gaming Mouse and that your experience with Logitech continues to be amazing. Thanks for the fantastic feedback! Logitech

  • Rated 5 out of 5 stars

    Very comfortable and customizable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mouse even after all this time. Very responsive and feels good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're still enjoying your G502 HERO! It's fantastic to know it's holding up so well and that you appreciate its responsiveness and feel. Thanks for being a part of the Logitech G family! Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend