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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7561 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 7,561 reviews
  • Rated 4 out of 5 stars

    G502 Is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful response and comfortable grip. The programmable buttons are a nice touch. The scroll wheel has smooth action and the included weights are nice for customization. I would have given this 5 stars, but even with the weights it is too light for me and i prefer the weight of the R.A.T. Overall, this is the best mouse you can get in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse, excellent control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wired mouse for gaming and general use. It has some "bling" (like changing lights) that probably aren't necessary but I do appreciate how it is lighted when the system is on. I only use it for office work but it is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent for gameplay and customizable. My favorite thing is being able to change the various sensitivity setting and the color. There are also weight to adjust it just how you'd like.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a mouse for work. Its a little more clunky compared to the 502plus. Great mouse for the price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the Logitech - G502 HERO! We appreciate you highlighting its value proposition.

  • Rated 5 out of 5 stars

    Excellent gaming mouse for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use in gaming on PC and PS5. It is very responsive and provides excellent gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable and I love being able to unlock the scroll wheel. No delay between mouse movements and on screen mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed staying: location is great, not far from a subway station and only 15 minutes ride from all the sights. There are lots of restaurants and shops nearby. Cheerful and welcoming atmosphere. Thanks for the hospitality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Still a good purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Feels nice, found the perfect weight amount for resistance. Major issue with the scroll-wheel lock deteriorating over time. Should be fine if you keep it locked for sectioned scrolling. I switch between sectioned and smooth to quickly scroll down a web page or timeline. Now it gets stuck and won't lock again unless I press it a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I did buy this mouse when it was a Deal of the Day so I was able to get it under MSRP. This was my go-to for a couple years. Very comfortable and lots of programmable buttons. For a wired mouse this is a great value. It is worth noting that as of April 2022, the G HUB software that integrates with the mouse is really buggy and lots of people have had issues getting it to work. Hopefully Logitech will patch this issue in a future update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and ease to use. Strong and reliable it was. Also comfortable and quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i use to like wireless but after tryingbcable it makes sense why pro gamers prefer it. Super ergonomic design no cramps on hand .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels a bit.... different, it has goos quality, and nice feeling touch. But i have never felt a mouse like this one. Useing the scrolling thing on the mouse, it moves to fast wich is surprising.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate your insights about its unique feel and scrolling speed. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Favorite Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse - So much so I bought 3 extras so I dont have to find a replacement for many years to come. Its comfy, all the buttons are mapable and easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for buck mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great mouse that I bought one for me and another one for a family member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you and a family member are enjoying your G502 HERO mice! The G502 has been a fan favorite for years, and we're glad to know it's still delivering exceptional performance and comfort.

  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customizability of this mouse! The buttons are easy to use, and I do not click them on accident like I do with cheaper models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but not ideal for FPS games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty hefty mouse, I love the shape of it and the hyper scroll wheel on this is so satisfying to use. Great for use with spreadsheets and other work activities. I like the side buttons on this and the thumb rest that it has. It is a bit heavy so might not be the best mouse to use for FPS games. The cable is thinner and lighter than the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 Hero mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used so many different mice and this is my overall favorite probably won’t buy any other ones than this

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extemely happy with this product very quick, button layout is very convienent no reaching or repossitioning my hand. Everythings tight product includes weights to get your own balance. Awesom product..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a great mouse for the price like the adjustabl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor balstics and when I got the g502 it took a little to get used to because of the added weight but I found the more weight was better for me it’s a very good mouse had it for about a month now only thing I don’t like is the wire

    I would recommend this to a friend