Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 12020164
Customer reviews
Rating 4.7 out of 5 stars with 7466 reviews
(7,466 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
good and simple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is super responsive and comfortable, and the extra buttons are really useful. The weight system is a nice touch, and the sensor feels precise. My only small complaint is that it’s a bit heavy compared to ultra-light mice, but overall it works extremely well.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Logitech G502 HERO mouse. We appreciate you taking the time to detail your experience, including both the positives and areas for potential improvement.
Rated 5 out of 5 stars
Great gaming mouse with customized weight
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming mouse This mouse takes personal taste to a new level in it’s design. The mouse has a good ergonomic feel like you would want in a gaming mouse, and the buttons are well placed. Each button can have its own macro or action assigned to it - while keeping each button distinct enough that you won’t find yourself accidentally hitting the wrong button.To often gaming mice have a steep curve of getting used to due to button placement, but logitech nailed it here. The profiles and button actions are saved right to the mouse, and are easy to program and swap between It is very comfortable in your hand, and incredibly responsive. The 16k DPI is noticeable in the accuracy of the mouse, and I found myself having no issue with any sort of delay. What really makes this mouse unique is the customized weight - the mouse comes with a small case that contains several weights inside of it. The bottom of the mouse detaches , and you can place each weight in the bottom of the mouse. If you have not before experienced being able to adjust the weight of the mouse to your personal play style, you are in for a treat. The difference between all, some, or no weights, completely changes the feel of the mouse. I have used this feature on other mice in the past, but found anything but all the weights to feel to light. The design by Logitech though is far better, and I felt good with several weight variations. If you are in the market for a new gaming mouse, you should really check this out.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Fantastic competitive shooter mouse!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mouse! Worth every Penny! Wooooooo!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mouse it has a nice fit and is easy to use
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect mouse for anybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mouse for the price out right now. It includes metal weights to add to the mouse to increase drag when moving it. The spin wheel can be locked or unlocked to freely rotate. There are so many programmable buttons which are MACBOOK friendly. This mouse also feels extremely comfortable to use after hours of use. The DPI can be fine tuned to perfection and even has a button to lower it when playing precision shooter games. 10/10 mouse
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have a lot of other gaming mice to compare this too, but I can say, this mouse is smooth, and comes with a lot of button options as well of of course RGB lighting. The two DPI buttons make it super easy to change you mouse DPI on the fly, or you can set preferences based on the software in use. This mouse feels nice to handle, and glides across the pad. The optional weight bars give it a nice solid feel, so you'll probably want to insert those. So far everything about this mouse has been great.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 2 out of 5 stars
Great mouse until it stopped working properly.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse was great when it worked. Then, about 5 months after I purchased it, I started having problems with double clicking and the left and right mouse buttons wouldn't work at all some times. It happened after the return period so I'm not even going to bother trying to return it. It is a shame because when it works it is a great mouse and has all the features I want.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi David, Very sorry to hear about the issues you're having with the G502 HERO SE Wired Gaming Mouse. Fortunately, the G502 does have a 2-year limited hardware manufacturer's warranty. You can file a warranty claim here https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In the interim, you may need a firmware update which you can find out by downloading Logitech's G Hub software (https://support.logi.com/hc/en-us/articles/360025298133). G Hub not only will allow you to update the firmware for your G502, but it will also let you customize your mouse's settings---RGB, mapping, DPI. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 5 out of 5 stars
My Hero
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ladies and gentlemen, geeks and gamers, gather round as we dive into the mystical world of the G502 Hero gaming mouse, a device so legendary that even the mice in your attic are considering a career in gaming. This isn't just a mouse; it's the Excalibur of the digital realm, the lightsaber of the PC master race, and the only companion you'll need in your quest to conquer the virtual universe. First off, let's talk about the design. This mouse has more curves than a racetrack and enough buttons to make a spaceship console jealous. With 11 programmable buttons, it's like having a Swiss Army Knife at your fingertips, if the Swiss Army was composed of hardcore gamers and the knife was used to annihilate virtual foes instead of opening cans. Now, onto the Hero sensor – a piece of tech so advanced, it could probably guide a spacecraft to Mars. With up to 16,000 DPI, it's more sensitive than a teenager's ego, ensuring that every move you make is as precise as a surgeon's scalpel during a heart transplant. Whether you're sniping enemies from a mile away or painting a masterpiece in MS Paint, this mouse has got you covered. But wait, there's more! The G502 Hero comes with customizable weights, because apparently, gamers now need to lift, bro. Whether you prefer your mouse light as a feather or heavy as your post-Thanksgiving dinner guilt, you can adjust it to your heart's content. And let's not forget the RGB lighting. Because why settle for a regular mouse when you can have a mini disco on your desk? Whether you're a fan of cool blues, raging reds, or a psychedelic mix, your mouse can now match your mood, your outfit, or even your cat's eyes. In conclusion, if you're looking for a mouse that's more extra than a triple shot venti latte with whipped cream, the G502 Hero is your weapon of choice. It's not just a gaming mouse; it's a statement. A statement that says, "I'm here to kick butt, take names, and maybe do a little bit of spreadsheet work on the side." So, what are you waiting for? Grab your G502 Hero, and let's turn this virtual battle into a victory dance. Game on, warriors!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Wow, that's an epic review! We love the way you described the G502 HERO. It's definitely a feature-packed mouse designed to give gamers the ultimate edge. Thanks for sharing your enthusiasm!
Rated 5 out of 5 stars
Game changing mouse technology
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G502 Hero is a great gaming mouse. I upgraded from a mmo mouse that had trouble tracking across my mouse pad and with the G502 Hero I no longer have that issue. The setup was very easy and the Logitech software is very intuitive. Most of the buttons are easy to reach and I really like the ability to change the way the scroll wheel works in that if you set it to the freewheel mode you have much less strain on your fingers. The sensor is very accurate and was silky smooth in the first and third person shooters that I played.The mouse also includes weights so you can set the mouse to your preferred weight. If you have any questions feel free to ask.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Fascinating mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G502 HERO Wired Gaming Mouse is a fan favorite for its precision and customization. With a 25,600 DPI HERO sensor, it provides top-notch accuracy and responsiveness. The mouse features 11 programmable buttons, adjustable weights, and RGB lighting, making it perfect for gamers seeking control and comfort. Its ergonomic design and durability make it a fantastic long-term choice.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed review of the Logitech G502 HERO Wired Gaming Mouse! We're thrilled to hear that you appreciate its performance, customization options, and durability. We appreciate you taking the time to share your enthusiasm.
Rated 5 out of 5 stars
Best gaming mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming mouse. It comes with weights, you can add or remove which was a game changer. I never realized having a heavy weight mouse could take my gaming to the next level. It gives you more control and feel sturdy and comfortable on my hand. You can program it and customize the settings.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience! We’re thrilled the Logitech G502 HERO Wired Gaming Mouse is working as intended. Your feedback helps us grow.
Rated 1 out of 5 stars
Lights not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with only 2 lights working, I demand a replacement for a fixed one!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate and sorry about the negative experience. Please try plugging the device into a different USB port on your computer or try updating the device's firmware through the Logitech G Hub software. If the issue persists, please reach out to the Logitech support team for further assistance.
Rated 5 out of 5 stars
A whole other weight class!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.---SETUP--- The setup of the G502 Hero Gaming Mouse is fast and simple. Out of the box it is plug and play, meaning it works simply by connecting it. It’s true power lies, however, in downloading the software from the website it suggests. ---FEATURES--- The key feature of this mouse is that you can program up to 11 buttons and determine how heavy or light it feels based on actual weights you can add or remove to the mouse itself. Additionally, if you have other Logitech devices, like the Logitech G513 keyboard, it can sync up to it for lighting effects. It also includes a shift button that can toggle other features temporarily until you let go. This is perfect for snipers who have a high DPI set for close encounters but need the extra precision on the fly. ---PERFORMANCE--- The performance of this mouse is accurate and on point. After downloading the software, you can customize the DPI to your liking. It comes with 4 presets, which you can modify, or you can add additional presets and customize those, perfect for computers that must go from work mode to gaming mode in seconds. The software is easy to understand and the 11 programmable buttons are clearly identified for you on the software so you know which button you are modifying. It even allows you to download existing game profiles that are recommended, like Overwatch, PUBG, Call of Duty, and many others. ---EXPECTATIONS--- The product meets my expectations. I have owned well over 5 gaming mice in my gaming life time, but this is the first gaming mouse I own that features added weight. It makes a difference. I initially played several rounds of Overwatch and PUBG without the weights. Then, I added all 3.6g weights (18 grams total) and tested the mouse again. To me, the added weight gave me more security of when I wanted to stop the mouse instead of overshooting where I intended to aim. That, together with the quick DPI makes for one amazing on-the-fly customizable beast of a mouse. ---VALUE--- The price for this mouse is a steal compared to other mice in its class, as the 11 buttons are well placed together where everything is accessible in logically easy to reach locations. ---APPROVAL--- I highly recommend this gaming mouse to gamers ready to step their game up another level. If you are a first person shooter gamer, look no further than this mouse to help you achieve more victories.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Another excellent Logitech mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After my old MX series mouse clicked its last click I wanted one that had the same features. Specifically I needed one that offered a scroll wheel that can roll one 'bump' at a time or spin freely. The 502 does that and more. I like the button arrangement. There are two for the thumb that are easily reached. There's one forward of the thumb to vary the DPI on the fly. As with other logitech products they're all customizable. The bottom has a magnetic hinge that hides am alcove for extra weights, adding 3 grams at a time. Even fully loaded it glides smoothly. The lights are a nice astethic touch. Their color cycling or static behavior can be customized through the desktop application or turned off if they become obtrusive. The bottom edge has an extended 'shelf' that your thumb rests on, rather than dragging on the table. It's new to me but I instantly found it comfortable. Tracking is as smooth and responsive as I've come to expect for a logitech mouse. Cranking it up to the full 16k is staggeringly accurate, if not maybe useless for normal desktop applications.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for more than gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a PC gamer but I love a good mouse. I tried this mouse because it’s ergonomic and it has adjustable features: the weight, buttons, scroll wheel, and lights. I live on my computer for work and this mouse offers all day comfort. I wanted a wired mouse because for whatever reason, my wireless mouse starts glitching when I have a lot of windows and apps open. This mouse hits on all the features I need. BTW, the wire is incredibly long so it tucks away easily and I don’t even notice it.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you're enjoying the Logitech G502 HERO Wired Mouse, even if you're not a PC gamer. It's fantastic to know that you appreciate its ergonomic design, customizable features, and comfortable use for extended periods.
We understand that for those who rely heavily on their computers for work, a reliable and comfortable mouse is essential. It's great that the G502 is meeting your needs in that regard. The long wire is a convenient feature that allows for flexibility in your setup.
Thank you for choosing Logitech and for sharing your positive feedback. We appreciate your support.
Rated 5 out of 5 stars
Great Mouse for Gaming and Productivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse! It is comfortable (although took a little getting used to coming from a smaller mouse), and has extra buttons to add some additional game functions to. I really like the fully customizable DPI setpoints through the G Hub application too, lets me fine tune my setting to get it where I like it and can reprogram the buttons. You can even program the buttons to keys or key combinations. The DPI button on the side is fantastic for playing FPS games to drop your sensitivity when you need it. I'm not a big RGB person, but the subtle lighting and customizability of the lighting is a nice little bonus. No problems with it so far. The only thing I don't like about it is the size and texture of the mouse wheel, personally I'd prefer a slightly smaller, rubberized wheel.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse. Great for the price, feels smooth, buttons feel good, and I love that it can be weighted.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate you taking a moment to share your experience. It’s great to know that our product is living up to your expectations and making your tasks easier. Your support means the world to us—thanks for being a Logitech customer.
Rated 5 out of 5 stars
Great mouse!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best mouse i ever had, i dont regret the pruchase at all, its very comfortable and has great responso for.all kind of games specially for shooters, and the dpi change is great, what i also love is the wheel mouse you can click a button and it will change the speed and keep rolling with a single pull, or change to a clicky slower way to spin, very usefull for long pdf or webpages, also de personalisation of buttons is easy and the program allows you to have presets with different combinations of buttons. Just love it
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
One of the best mice I've ever used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down one of the most comfortable, precise and sleek mice I've ever used. Loved it so much, I went and bought another one for my PC at work. Scalable DPI options with quick keys for manipulating this on the fly. Configurable buttons so if you want to change up your setup, you can. Thumb lip is subtle giving just enough real estate to rest your thumb without it feeling like it was overdone. Scroll wheel has two settings which can be toggled with the click of a button. On setting 1, the wheel is loose and can spin for eternity, on setting 2, the wheel is tightened and you less free spin, for tighter, more controlled scrolling. Each option is awesome and I frequently find myself switching back and forth for different needs. Fairly light, but not feather weight light. Also comes with weights for adjusting if so desired.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
G502 Hero
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue i have isnt even with the mouse, the software "G Hub" doesnt allow for you to reset your binds. If you accidentally mess something up like i did, prepare yourself. Other than that, ive loved this mouse. The weight set is perfect if you like heavier mice, the ergonomics of the mouse is very comfortable, plenty of programmable buttons for whatever task you may need, customizable RBG lighting if youre into that, tactile clicks when you use either buttons or the scroll wheel, and my favorite feature is the free spinning scroll, helps tremendously to quickly run through pages. I cant say enough good things about the mouse, if they can make the software more user-friendly ill easily give it 5 stars.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend















