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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7483 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,483 reviews
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, responsiveness and attention to detail is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works great. Will never use the 16000pdi but it was fun to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this mouse . I spent alot of money on the Microsoft one I wish I would gone for this one from the beginning

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review about the G502 HERO! We're glad to hear that you're enjoying it so much. The G502 was designed with gamers in mind, and we're thrilled that it's meeting your expectations.

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse !!! It works excellent, I've been using it for over a year now...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your Logitech G502 HERO has been serving you well for over a year. Longevity and consistent performance are what we strive for, and it's great to know it's meeting your expectations. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Will serve all your needs...with style

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent versatility, comfort, side scrolling, great button placement, laser accuracy and adjustable weight. Pretty much a perfect mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse, my son loves it, ver comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues with this mouse. Feels solid in my hand, the optional weights that are included are a nice addition. I’m not huge into the RGB lighting stuff but it looks nice. Plenty of buttons on mouse for mapping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install and works perfectly, recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the ease of use and performance of this mouse. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very sensative and the freewheel function is fun to play with. The clicks on the wheel when not in free mode are very nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you're enjoying the sensitivity, freewheel function, and click quality. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supplement for gaming keyboard. Easy to use and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming. Feels comfortable and has multiple options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its very smooth and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present, but gifted it early. Receiver enjoys it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a reputable name.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, only thing I dislike is the wheel lock. Took me a couple of hours to figure out why my wheel was so sensitive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you highlighting the value and acknowledging the customizable scroll wheel. The G502 HERO offers a lot of features, and the scroll wheel can be adjusted to different sensitivities. We understand it might take some time to get used to all the options.

  • Rated 5 out of 5 stars

    Great, Affordable, Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech - G502 HERO Wired Optical Gaming Mouse has been pretty useful and nice for me. Being using the mouse for awhile now and I see that the price for it was worth it, lot's of configuration that you can do with it and the mouse wheel is lots of fun and helpful for me to use. I would recommend anyone to buy this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am software Engineer and I love games as well and this mouse was a win for me; it Works perfectly I will recommend other buyers to choose this product; value is great; quality is 100%

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A real pain to get working on Mac M1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a lot of Mac owners G Hub does not install correctly. I had to scour the internet to find a solution. Without the software, the extra buttons are useless outside of what's pre-programmed out of the box. The solution that worked for me is here: https://www.reddit.com/r/LogitechG/comments/kv53ht/how_to_fix_logitech_g_hub_installer_stuck_at/ Also, I wanted to 'program' the scroll wheel to zoom in recording software I'm using and G Hub does not let me program the scroll wheel so I found an app called USB Overdrive which lets me customize the wheel and most of the buttons to almost anything. www.usboverdrive.com The mouse is pretty good for the sale price of $40. The scroll wheel feels a little weird and its loud. The buttons are a bit more clicky than I prefer. I don't have big hand by any stretch and this mouse feels small. But now that I have it functioning pretty close to what I want, I'm lazy to bring it back and try another mouse along with potentially new problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great But Wheel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fantastic mouse it felt great in my hands and it’s light so you can react fast but I just didn’t like the scroll wheel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse, really smooth, sick design, love how they give u the weights. only concern is that the mouse is set to 928382 DPI and u have to get the app to adjust it, but everytime my pc resets, it reverts back for a minute or two before the app adjust kicks in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing from box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is fantastic that’s why I ordered it, just wish it came in the box shipped to my house. The box had seemed opened and had 2nd hand tape on it and the only thing in the box was bubble wrap. Don’t want to take stars away from a fantastic mouse for something I don’t believe was their fault

    I would recommend this to a friend