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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7483 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 7,483 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hand. Changing the weights makes it perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    end of an era

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, but logitechs new RMA process is garbage, ill be switching after i use up my current logitech mice. logitech used to have the best RMA process, but now they require customers to prove their product isnt working to be worthy of the supposed coverage we're meant to be given at purchase. being the logitechs warranty was easily 50% of why people buy their products, this change was a huge mistake on their part.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, they look cool, and they’re light weight. However, the pads surrounding your ear could be more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise and smooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Good sensor and button layout. I just got it for office work, but I'm probably going to get another for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO. We appreciate your positive comments regarding the sensor and button layout. The G502 HERO is indeed a versatile mouse that excels in both productivity and gaming environments.

  • Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made and designed product. Everything about this mouse screams it is certainly high quality. The mouse smoothly glides on any surface. It would get 5 stars if the ergonomics were better. Wish it was less narrow and had a higher arch. I am an advanced technology user who is a serious gamer. I bought this mouse to use with a Mac laptop. Logitech is the only company that makes software that works with macOS. (Razer does not)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any gaming enthusiasts I would recommend this mouse. It has the basics and a sturdy build.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for recommending the Logitech G502 HERO to gaming enthusiasts! We know a sturdy build and essential features are key for a great gaming mouse. We appreciate you sharing your feedback!

  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and comfortable and works great, was worried a wired mouse would drive me crazy but this one is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I use it all the time. Adding extra ideas to the game. Love it play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech good starter mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this mouse when i first purchased my pc very good has alot of binds to use it is very heavy and im not a wired person so other than that it was a really good mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best wired gaming mouse period!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wired gaming mouse period!! I'm glad I got this before it was no longer available. There's a reason this is the best selling gaming mouse on Amazon. Read the reviews there for more details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse, hard to get used to at first. However the longer you have it, it'll feel better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes some of the best computer mice. I have a couple for work and I have the hero for my personal setup. Best part is the adjustable weights in the bottom of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for FPS, wire has no issue and very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little too heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a little bit too heavy for me. Would recommend it to people with big hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great mouse, but download drivers first.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my aging Logitech G500, and this is mostly a straight upgrade. It's not 100% perfect for me, but it's close enough that it'll serve me for years to come. Pros: - It's got that classic MX518 shape that I love at its core. - The RGB lighting, while understated (my preference), is completely configurable. - The buttons feel sturdy, and are large enough to easily press. - It hits up to 16,000 DPI (a little excessive for me, but I like having the option). - You can reconfigure any of the buttons in the drivers to do whatever you want (macros, simulated keyboard buttons, the works). - The left and right click are actual separate buttons rather than flexible extensions from the outer shell. - The black color scheme meshes better with other hardware, so if you're going for a unified look, this should match well. - You can set the response time however you want (but honestly you should always have it at 1ms, which is excellent). - The price. I got this on sale, but even at the regular price it's worth the money. - It has the "free scroll" mode for the scroll wheel that Logitech apparently has a monopoly on. - It has one more button than my old G500 that isn't placed intrusively. - Build quality is generally excellent. Cons: - It's got that "Transformer" look that a lot of cheap "gaming" computer cases have these days (not much of a con, and comes down to preference). - It feels a bit too narrow compared to my old G500. Not enough to be uncomfortable, though. - The scroll wheel can be a hair too stiff. - No included drivers in the box. This is a big deal. Pop a cheap 1GB flash drive or just a CD in there, it costs you like an extra fifty cents, Logitech. Yes, you can download them off the website, but you shouldn't have to for initial setup. The mouse works with just the basic Windows mouse driver, but you need the real drivers to access advanced features. - Downloading/Updating the drivers can be a bit wonky. The installer isn't an "offline installer," you -need- internet access for it during the whole installation. This is fine for installing something like Steam, but not optimal for hardware drivers. Also, the progress bars during install/update are extremely uninformative. I spent five minutes at 25% downloaded, then jumped immediately to 100%. - Only has four DPI presets available, compared to the G500's five. Not a big deal, but it's weird because it's purely a software thing. The mouse has exactly the same indicators, DPI buttons, and onboard storage as the G500. - The thumb button placement still needs some tuning. The G500 had the extra button between the forward/backward buttons, which got in the way sometimes but was easier to reach. It's now down and forward of them, which doesn't get in the way, but is too far forward to comfortably reach (and I have big hands). Move it back by about 1.5cm and it'll be perfect. - The weight system needs a little tuning. It took me a couple tries to get the cover back on correctly, as one of the weights slid in a little stiffly. Overall, it's a great mouse, especially if you're upgrading from a cheap "bundled in" mouse. Just be aware that you need to download the drivers yourself, and the installer may look frozen when it isn't frozen. Also, it's long, which is about right for my large hands, but your mileage may vary.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Eldibs, Thank you for this very comprehensive and very insightful review of the G502 HERO Wired Optical Gaming Mouse---your feedback is greatly appreciated and very helpful. If you haven't done so, I highly suggest that you download Logitech's G Hub software which will allow you to customize your G502 to your liking. Here's a link  https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and super comfortable to the hand and good grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always hear about this mouse how legendary of status it has. It is working as intended and has exceed my expectations. I regret not getting this mouse sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves this mouse and the changing lights! Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what it is needed for my son uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an old school gamer I was a bit worried. Logitech in the past ages ago wasn't the best. And to be honest, when I bought this I didn't realise the brand. I just loved the look. And I've got to say, I'm extremely impressed. It really doesn't get much better than this!

    I would recommend this to a friend