Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,466 reviews
  • Rated 5 out of 5 stars

    Fantastic mouse for the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this thing is an absolute beast. High customizable DPI, extra buttons are programmable, can change the weight, mouse wheel ticks between rigid and infinite scroll. You cannot do better in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button programming for Online gaming superb with great ergonomics. The mouse works seamlessly with other in game screen prompts!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    WorkIng with a Serious Gaming Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is smooth, silky and accurate. Clicking this mouse is effortless and doesn’t return any “plasticky” feel when your index finger proceeds downward. The outer shell case is covered in mostly matte finish rather than smooth plastic that provides a firmer gripping surface. Additional features are especially helpful, 1) the cool lights, 2) the shape in your hand, 3) the cloth covered USB connection cord, 4) the cool lights, 5) the 5 separate 3.6-gram weights for added stability, 6) all the programmable buttons, 7) the thumb rest, 8) and did I mention the cool lights? Although this is a gaming mouse, my purpose is work related. It is necessary for me to be working with five, six, or more applications at the same time, moving text and data back and forth quickly and without errors. I use a large 31” curved monitor and the response when traveling across the screen is instantaneous, seeming almost anticipatory for its next landing point. My shoulder and I really like this mouse a LOT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than current Razer lineup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been devoted Razer customer, but after using this mouse for more than a month in Division 2 and other games, have to say that Logitech is winning me over. Scroll is fantastic. I adjusted the mouse weight so it feels good in my hand and am enjoying the multiple programmable buttons. Right click being longer makes more sense too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Logitech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift for someone else seeing as I already have this mouse and love it! I love Logitech products and my brother-in-law wanted a corded computer mouse for the holidays because he's a PC gamer, so I knew this would be perfect. From my experience, this mouse is ideal for gaming (duh) or if you're a photo/video editor, cannot recommend a gaming mouse for editing enough! I've used this and other Logitech mice for editing and they work so well. Additionally, if you're a fan of RGB lights on your setup then perfect! This offers the perfect little burst of color without being obnoxious.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Great ergonomics and weight distribution

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for browsing and home office. Great weight distribution and button placement. Many customizing options if you're into that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality mouse for a reasonable price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for close to a year and I have to say it is the best mouse I've used so far. I play videogames nearly everyday on top of doing work online for school and have never experienced carpal tunnel from over use. The dpi shift is easy to utilize as well as the customizable weight. The desktop app for the mouse is always up to date and keeps everything running smoothly. Amazing mouse for the price especially since some gaming mice feel so much cheaper and can cost over $70 which is so insane. This mouse has a quality feel which the weights does help to excentuate. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and very comfortable in hand. Very user friendly to chnage the colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're glad to hear you're enjoying the Logitech G502 HERO! We put a lot of effort into making sure it's comfortable and customizable for gamers.

  • Rated 5 out of 5 stars

    Good Mouse for Big Hands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Rated 5 out of 5 stars

    Best mouse at a great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to setup, and the extra buttons are a game changer whther you're playing MMORPG's or FPS games. Love the weights you can quickly add or remove for comfort. Multiple DPI settings that can quickly toggle through are great as well making for improved performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good mouse overall.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Teen approved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Currently the most popular mouse, for good reason.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I believe this is the most popular model of mid-tier gaming mouse. The shape fits most hands well. Very precise with included software making it easy to dial in to your liking. I was happy with the minimal friction as I moved the mouse around. As far as modern mice, it's pretty heavy. That's before adding included weights if you want. Personally, with my larger hands the weight feels just right, others might think otherwise. RGB lighting is easy to change as well. If you're looking to replace that mouse that's old enough to vote, this is a prime choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I’ve Owned

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hands. At first I was worried it was going to be too small for my larger hands. It has the buttons I need for FPS games and let’s me change my dpi when I need too. The scroll mouse wheel is amazing and I love it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Rated 5 out of 5 stars

    Fantastic mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Multiple dpi settings and high button mapping customizations through the g-hub app. Effortless gliding on the mouse pad. Also comes with extra metal pieces for adjusting mouse weight. Would recommend for gamers and power users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, convenient and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and everyday use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. love the ergonomic shape and the multiple buttons for gaming. Even the scroll wheel can turn left and right and be binded to buttons on the keyboard! Love the customizable RGB lighting and the cord is really nice and never gets in the way

    I would recommend this to a friend