4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$46.00
Save $23.99
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,635 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect hand shape

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse - you really can't go wrong with Logitech. I've been using all the different variations of the 502 for at least 10 years now and when they came out with this one that had RGB, I had to get my hands on it. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 HERO wired

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. I mostly use business and programming applications. The programmable buttons work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse In its class

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands-down best mouse in its price range, I’m coming from razor mice, this beats all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The utility for this is a little awkward, but once I figured it out it’s quite powerful and configurable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and she loves it. She is somewhat particular on her electronics and she has no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works as intended. A lot of buttons for a lot of different things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever. Seriously buy it. Been using this model for ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming mouse, the hero does everything i need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Keep in mind it is very heavy compared to some of the other popular mouses ( even with all the weights out of it).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of my friends recommended this so I bought it in store. Entirely great value with the smooth movement! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensitivity but not able to program all the buttons for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a customizable mouse with excellent sensitivity. While its button programming might be limited, Logitech's G HUB software can often help.

  • Pros mentioned:
    Overall performance, Weight
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Your cannot wrong with Logitech

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the typical buyer of Logitech G502 Hero gaming mouse because I am not an avid PC gamer. I do play some games but not much because I just do not like the keyboard and mouse experience. So why would I be reviewing this mouse? Keep reading and it will make sense after I go over some my likes and dislikes of the mouse. Let me start off by saying that Logitech makes the best PC mice , period. They are all well thought out, responsive and have good tactile quality. This holds true for the G502 Hero. If you look closely, you start to see that every slope, every edge and button placement have a purpose ( although too many buttons on the G502 – more on that later.) The G502 Hero just fits perfect in my hand. However, I can see where this would not be great for people with large hands. Also, this is a right handed design only; you need to look for the ambidextrous versions and they tend to be more expensive. I like the main buttons but there are 4 buttons on the left side and I kept getting miss-clicks. I guess since I am not a PC gamer others may be used to this and they do serve a programmable purpose, I just do not like it. It gives the mouse an over designed feel to it. So back to why is an occasional PC -gamer reviewing a gaming mouse? Well, I do use Adobe Photoshop for editing and a gaming mouse is perfect for it. For example, the 16000 DPI ( which is overkill) gives a very precise movement. When you have a high res image and you are trying to move slightly across a zoomed in section, you quickly appreciate a high DPI mouse. This mouse is also heavy out of the box and you have the option to add included weights. I’m not sure the weight is for every gamer and think that most gamers , at least FPS gamers, they may want a light mouse. However, for editing an image , a heavier weight and a high DPI are a perfect combination. In summary, this is a quality gaming mouse that shows mature engineering . Mature engineering in the sense that Logitech has improved on the work of previous generations. For most gamers, it will hit the marks across the board. As indicated above, I think the G502 could have done without the extra two or more buttons on the left side. I’m not sure I would every not experience miss-clicks in a fast paced game. But, I still would recommend this for most gamers . For the image editors out there who also game, this would be a solid home run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights. Smooth like butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the new laptop we got. Wonderful for gaming, as well as regular Internet surfing. We're absolutely thrilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works nicely and very sensitive. U can’t go wrong with a Logitech mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed the bump in my mouse speed. I work in IT, and everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that is black and how many adjustments and buttons it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Allows for quick and precision gaming movements. Feels great and allows for good hand placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this mouse and I really enjoy it. It has 11 programmable buttons which can be really useful when it comes to some games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was brand new to Best Buy. It is functionally the same as the G502 HERO but just looks different. It was much less than the G502 and was a no brainer. I was using a Logitech G403 mouse before getting this one. The DPI scaling is great and there are weights that can be added if it is too light out of the box. So far no issues.

    I would recommend this to a friend