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Customer Ratings & Reviews

$46.00
Save $23.99
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7634 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,634 reviews
  • Rated 5 out of 5 stars

    GreT product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Seriously could not be happier. If you are in the market- I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. I have a big hand and my hand fits perfect . Love the quality love the grips on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Mouse has been great so far. Has a firm grip and fits most hand well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money! A lot of buttons for functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to play with all the different controls On this advanced type mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on PC and also tested it on XBOX where games support it. Works great and very reliable, no issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customizable mouse with lots of features.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse eith lots of buttons to program and set to your liking with the ghub software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exhibited Double Click Issues after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse as well as another logitech G series mouse around the same time for two different computers. For the first 6 months it was a great mouse, probably the best sensor I've ever experienced in a mouse. The software is unintrusive and the button mappings stick if you software is closed (not even running in the background). The problem starts with both mice, and another one I own (3 in total) all exhibiting the double click issue 6-10 months into ownership. What happens is you click the mouse, and it behaves as if you're double clicking. Logitech having an outbreak of these issues also makes the process of getting them replaced borderline impossible so its simply best to avoid them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Comprodigy, Very sorry to hear about the issue you're having with double-clicking with the G502 HERO after just a short time. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G502 HERO does have a 2 year limited hardware warranty. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this helped resolve the issue and that all is going better. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    A gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this also for my grandson for Christmas he needed for his computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues with it click speed and track nicely.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 sounds like a solid choice! Its reliable performance and accurate tracking are key features for many users.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought cheap knock offs and wow the real thing is so much smoother.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Rated 5 out of 5 stars

    Great beginner mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic entry level gaming mouse. I’ve been using it on my Xbox Series X and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has a beautiful fit to the hand. Now i can suck at gaming with an expensive mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy, this mouse feels amazing and is easy to grip! Perfect for PC gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good mouse for gaming! I've had it for a couple weeks now and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best mouse I’ve ever used. If anything ever happens to it, I’ll be buying another one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have large hands and this mouse is comfortable for me. Great for both gaming and regular computer use. The two side buttons are good enough for me, and being able to unlock the scrollwheel to scroll super fast is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO wired gaming mouse is lightening fast. Very little lag while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my color keyboard and gaming setup. Awesome versatility and enhanced use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse, However..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this mouse for a bit and it is a great mouse. The feel is solid, I love the clean black/white look of the 'special edition', and the braided cable is a very nice touch. I am new to the more premium gaming mouse market so seeing weights in the box confused me at first glance. The one thing I can say I'm not much a fan for is the scroll wheel; it is very sensitive. for some I can see this being great for gaming, but I am using this mouse more for productivity. lifting the mouse at just the slightest incline or sometimes normal movement can register as rolling the scroll wheel and it throws off my precision or I lose my place on a web page. adding the weights in did help some of the sensitivity, but it is still an issue for me. For 20 dollars, which is what it was on sale for at the time of review, I might just live with it, since I recently got a matching Logitech G 512 SE keyboard. This issue is more because of a personal preference and not necessarily against the mouse itself, so it still gets 5 stars from me.

    I would recommend this to a friend