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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7468 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,468 reviews
  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking works great. The weights are easy to adjust and the software is user friendly. This is a great value for an awesome gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third mouse of this model and has not let me down.cable gets a bit loose after a few years but it still works great.the added weights for self adjustment is amazing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 HERO—it’s awesome to hear it’s been a reliable companion over the years! We appreciate the heads-up about the cable and will keep that in mind. Glad the adjustable weights are still delivering that custom feel! Logitech

  • Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse, very responsive easy to program. The additional weights that come with the mouse, help keep your mouse movements smooth and prevent over compensating and missing your intended target.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    button mapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good back up mouse and great button mapping. pairs great with g hub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Rated 4 out of 5 stars

    Mostly good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16000dpi - NOT 25K (but otherwise nice)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mouse of all Mouses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a logitech fan as they make outstanding peripherals and have excellent customer service, but above all that, they have really shown their mastercraft in manufacturing quite possibly the best mouse. The ergonomics and comfort factors sold me on it, but beyond that the button customization and ability to add and remove weight allows you to make it custom to your liking. Great job Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's an amazing review! We're thrilled to hear that the Logitech G502 HERO has exceeded your expectations and become your go-to mouse. Your positive feedback about its ergonomics, comfort, customization options, and Logitech's overall quality is fantastic. Thank you for sharing your passion for the product!

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to date, Love the ergonomics and software. Comes with weights you can add or remove and has an infinite scroll wheel which is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wonderful to hear! We're absolutely delighted that the Logitech G502 HERO is your favorite mouse. It's fantastic that you're enjoying its comfortable design, the adaptable weights, and that truly amazing infinite scroll wheel, alongside the powerful software. Logitech

  • Rated 5 out of 5 stars

    This mouse has a grand following and I see why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute standard for a gaming mouse, last a long time, very comfortable. Ghub can be an issue occasionally.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse! Smooth slide with optional mouse weights. Multiple dps options perfect for switching between games, with additional “aim button” to slow dps for those tight situations. Plenty of customizable buttons. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated! Logitech