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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7469 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,469 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both gamingnand regular use and its great. The weights are a nice plus.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    L G502 hero

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for a good 6 months now. best one for the buck.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse at a Great Price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502 that I have owned. My old one I broke when trying to clean under the left mouse click I accidently snapped the plastic. That was my fault and I wouldn't say that this mouse is cheaply made. Before buying this mouse for the second time I got the wireless version but for some reason had problems with connectivity and latency. So I went with the wired version. This mouse comes with a very long cord that when used with a mouse bungee allows this to feel basically like the wireless version. I find all the buttons on this mouse to be useful besides the dpi switcher, I would like that to be another programmable button. Either way this mouse is a great and has a great price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the G502 HERO Wired mouse! Your insights into the product's strengths, such as its performance and customization options, are valuable to other potential buyers. Thank you for sharing your experience!

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and decently priced. Able to hit key and macro buttons for ease of use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! It's great to hear the customizable buttons are enhancing your gaming experience. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one I have ever used. The dpi button is very easy to use and led will tell you what profile you are on. Software is also very easy to navigate. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hand and nice feeling scroll wheel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Rated 5 out of 5 stars

    Close to perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well known as a phenomenon mouse for all applications Its comfortable in the hand and has 5 extra buttons for macros in game. I have had issues getting controls to map properly unless i set profiles in the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the detailed feedback on the Logitech G502 HERO! It's valuable to hear that you find it comfortable and versatile for various applications. Understanding the macro button mapping experience with Logitech software is helpful too.

  • Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Mouse, but ghost click issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It took some time to get used to it at first due to not ever using a mouse with this many options. I love all the buttons and get plenty of use out of it. My only complaint is that barely 3-4 months after I bought the mouse, it started registering extra clicks. I noticed it especially when playing a game because it was interfering horribly. I tried updating the mouse and changing the software I used which made things worse because it messed up my ability to use the extra buttons when mapped while in a game. I used some canned air to try dusting underneath the main 2 buttons and it didn't help right away, but eventually, I did notice the issue was basically gone. I felt that was too fast to be having issues like that, but otherwise, fantastic mouse, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision one makes in selecting a gaming mouse is a highly subjective one, but for me, this is the one. It's extremely comfortable to use, and lasts forever. I had the original model since 2013, it's still going strong. I use different profiles for gaming/work, I love the ability to copy/paste and have other shortcuts saved right at my fingertips. With one click, I can switch profiles and jump into a game, and I'm ready to go. Highly recommend you at least consider this mouse when looking for a good gaming/all around option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and DPI button makes it great for the presets since I don’t game that intensely and don’t need to fine tune my settings

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're finding the G502 HERO easy to use and that the DPI button is helpful for your gaming needs! Logitech

  • Rated 4 out of 5 stars

    It’s a miuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, durable and great feel. Perfect for you or for a gift.

    I would recommend this to a friend