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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7469 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,469 reviews
  • Rated 5 out of 5 stars

    Excellent feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted last year or so with no problems. Daily heavy gaming use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very comfortabler mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very comfortable and has lots of customization options for sensitivity and logo color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse good movment and super customizable i love this thing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The customizable features and smooth movement of the G502 HERO are definitely highlights. It's great to know you're enjoying it. Logitech

  • Rated 5 out of 5 stars

    Great value, good quality, Made in Malaysia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech

  • Rated 5 out of 5 stars

    G502 gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse with a lot of characteristics that I can modify with the app. Different configuration for every application or game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the comfort and customization options of the G502 HERO! We designed it for maximum performance and versatility. Enjoy the enhanced gaming experience! Logitech

  • Rated 5 out of 5 stars

    Top choice in this price range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic gaming mouse - or even just a mouse for general use. It is super comfortable and highly customizable. The textures of the surfaces feel good under my hand and it moves and tracks very smoothly. I can see how some users could accidentally press the button near the thumb, but thankfully it has not been an issue for me. We tried out a bunch of others in the store, but this was definitely the one that we thought was the best in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for an affordable price. Mouse feels secure and buttons work well. This mouse also has a pretty sleek design. Definitely recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO. We're glad to hear that you appreciate its performance, comfort, and stylish design. Your satisfaction is our top priority.

  • Rated 4 out of 5 stars

    Perfect in every department other than buttons!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! He got it for Christmas with new PC set up & thinks it’s great! Especially being able to customize it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that Son is loving his G502 HERO! We designed it with gamers like him in mind, focusing on both performance and customization. Logitech

  • Rated 5 out of 5 stars

    Great mouse, reliable, not too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for general work, not gaming. I use gaming mice because they are generally better quality and higher resolution, making fine selections easier. This is a good one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We're glad to hear the G502 HERO is serving you well for everyday tasks. It’s awesome that the precision and build quality are making a real difference—even outside of gaming. Here's to smooth and accurate work ahead! Logitech

  • Rated 5 out of 5 stars

    Great mouse, especially for smaller hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, especially if you have smaller hands. The scroller can be switched to 2 different modes which comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, RGB, no issues. Mouse wheel has a mechanical "brake" to adjust sensitivity on the fly. Love being able to adjust the weight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it could be a downgrade for my past wireless g502, but still good tho. but still tiny problems for g series, watch out double click if u use them for moba games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO SE Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works Great For What It Was Bought For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for what i bought it for. I have really enjoyed using this product for my E-Sports stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Great mouse with great customization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to mice. I suffer from carpel tunnel to a moderate degree, so need to be careful with the mice I use. Personally, I like a mouse that has a few extra buttons within easy reach to customize for games that require the heavy use of Ctrl or Alt, since reaching for them can be literally painful. I relied on a Corsair M65 for a long time because of the large customizable button near the thumb, but with my new computer I wanted to stick with Logitech because of the keyboard I had chosen. The G502 was one of the few mice Logitech offered with a similar button configuration. And, it's not bad. The mouse is comfortable to use with a number of extra buttons to customize and a large thumb button on the left side for easy access. The thumb button is just a little farther than I want it to be, but still within reach. Out of the box, the mouse is programmed with two DPI buttons, one up one down, right by the left click, as well as two more buttons by the thumb and another behind the mouse wheel unlock. The mousewheel does unlock, which is a feature I've never used before- as well as the mousewheel feeling very sturdy due to its metal structure. The mouse comes with added weights to tune your mouse, something I've never felt the need to use, but are there for more advanced users. To get the most out of the mouse you need to download Logitech's G-Hub, which allows you to modify keys, add macros, and change the LED effects on the mouse. The program is pretty extensive allowing you to do pretty much whatever you want. Compared to Corsair's program, it seems a bit more streamlined, but otherwise functions pretty much identically. As most gaming mice, it does have LEDs in it. The G symbol can be programmed with a variety of glowing effects. The pictures of the mouse show a triangle just above the G symbol that has three little marks that glow- that's not entirely true. They're DPI marks that will glow only when changing the DPI setting and then quickly go back to being dark. It's not something I mind, but others who like a flashier mouse may find that annoying. Overall, the mouse feels quick and light and zippy- and I'd recommend it to anyone looking for a cheaper alternative to more expensive "gaming" mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable for my hand. Responsive with very subtle RGB lighting. I bought a second for my computer at work.

    I would recommend this to a friend