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Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7469 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,469 reviews
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy this mouse. I bought this one as I was looking for a mouse with more buttons, and it works well. This mouse comes with weights that are adjustable in the bottom of it, and this is a nice feature as I like a heavier mouse for online shooters. It is also nice to be able to download the Logitech G Hub to customize button layouts and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it, software not better than the razor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a great price. I got this mouse for $50 and honestly was worth every penny. the software is good, so far have not had any major problems with it, only that sometimes the profiles won't update automatic. I have huge hands and sometimes I would miss click the DPI button and that was annoying but on the G Hub app you can turn that off, so it helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the programable buttons, ease of scroll wheel, adjustable dpi. Looks cool lit up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent, my son is a student computer programing, he always work with mouse and he needs the best mouse because had ache in right hand, when I bought this one for him, hand's pain was removed. Thank you for this product. I usually buy everything I need from best buy, I am very pleased with best buy's survice. This mouse is comfortable to grip and is very durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice, large mouse to replace an older mouse I had. This is genuinely the best mouse I have ever owned, hands down. The only reason I gave it 4 stars instead of a perfect 5 is that the scroll wheel notches feel flimsy, which isn't a huge deal since the unlocked scroll wheel is a million times better (and more fun) anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise control in the palm of your hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first on several years ago. Since then, I've purchase them for my brother and my GF along with another for myself. Hands down my my favorite mouse and preferred among many gamers I know. Very precise with many features and programable switches.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO has become a favorite for you and those you've gifted it to. The precision and programmable features are key aspects we focus on in our design. Logitech

  • Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse has withstood the test of time and that's why 10 years after its release its unchanged. you cant improve perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Wow, 10 years and still going strong! We appreciate you letting us know the G502 HERO has stood the test of time. It's a testament to the quality and design of the product.

  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed this for his gaming laptop and it worksnworks well. well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter loved it! This is exactly what she wanted.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your granddaughter loves the G502 HERO! We hope she enjoys many hours of gaming with it. Thank you for your feedback. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse, it feels good and it’s buttons are good for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOLID - So easy to use in fact I'm never going wireless for a mouse again. I have strong desktop PC w plenty RAM Vid card etc but noticed this mouse yet improved my PC performance. I was using an entry level wireless mouse and must have been sloppy utilizing resources or how it was processing. With this G502 other than easy button layout I like how you can change the feel of the mouse by adding taking out the weights too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this has been a great starter mouse the feel is amazing for larger hands the hot bottons make this a great asset to play games more so than a basic mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 feels great in your hands and that the programmable buttons are enhancing your gameplay. It's designed to provide comfort and control for an immersive gaming experience.

  • Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast of a gaming mouse! Features lot of buttons and programmable RGB light!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the Steelseries i was using only problem is occasionally the setting will change automatically without being pressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback and experience with our G502 HERO mouse. We appreciate you highlighting both the positive aspects and the issue you've encountered. Logitech

  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech