Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $46.00
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,469 reviews
  • Rated 5 out of 5 stars

    A friend at this point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original G502 Proteus Core. That mouse served me for around 7-8 years by now and is still going strong, however it is getting dirty and the scroll wheel is getting stuck so I got this one with the HERO sensor. The ergonomics are the exact same as the old G502 and the price is great. It works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502. The first being the proteus. After receiving the mouse I noticed that the hero is lighter. The only issue I have is the spot right below the sensor the weight doesn't fit just right and if you move the mouse fast you can hear the weight rattle. Other than that it's a great mouse that I would buy again and you should buy it to. Feels nice in my large hands and works well with my palm grip. I take one star away only because of the weight issue other than that it's a 5 star mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired is good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a quality product. I really like the way you can add additional weight to it. The thumb rest was a real selling point. I do notice a quicker response time being wired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customization and comfort

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capabilities. Great comfort and feels natural to grip. Downloading Logitech Ghub adds amazing customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. it has 2 LED's that are the same color. the logo LED is always under-palm. color is software controlled. this mouse had weights, so you can adjust the feel. the cable is high quality and bendy, not stiff. feels high quality. this mouse comes wireless as well, but I game, and don't trust wireless mice for that. this is excellent. it uses logitech software for macro's that you can program any way you could think to control them, except for moving the cursor; any button can be any control. and the wheel has 2 modes, standard, and free-wheel, I flick up and it keeps on spinning for a sec or two. good function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the market I have been buying them for years now. Rotating them out every couple of monthsb

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support. We're thrilled the G502 HERO continues to meet your expectations and remains your go-to choice. It's great to hear it's earned such consistent trust over the years. Logitech

  • Rated 4 out of 5 stars

    good gaming mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse and has a nice feel to it. You can add the included weights to it if you need to. the button layout is good. My only issue is that my left mouse button started to no hold the click when I hold it down. What I mean is that when I want to click and drag something it act like a normal click sometimes even though I am depressing the button. Other than that i still use it and still works good. It has a braided cable and the construction is nice. The led's are customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Rumors Are True.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumors are true, this is the only mouse you will ever need. Unless you have tiny tiny hands. It's accurate, fast, and appears to last forever with heavy abuse. Battery life is also great on the wireless version, I own both. They are both amazeballs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid mluse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great weight and the extra dpi is very nice. Has good weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Rated 5 out of 5 stars

    Great for smaller hands

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got lots of space for keybindings and all of the keys are in comfortable locations for quick use. Also, it's smaller than my last mouse and a much better fit in my hand. For any women looking for a nice gaming mouse, I'd suggest this one for sure, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great gaming mouse. It has plenty of extra buttons to use as hotkeys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We're glad to hear the G502 HERO is hitting the mark for your gaming setup. Those extra buttons really do come in handy for quick actions and custom hotkeys—enjoy the precision and control! 🎮🖱️ Logitech

  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse, feels great, responds great. Weights are nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse with programmable buttons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse arrived in good condition. Works great . Had premium fell when using it . I like that ghub software is available in Mac. Using this mouse for productivity purposes

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO SE is enhancing your productivity on Mac with its premium feel and G HUB software. We appreciate you sharing your positive experience! Logitech

  • Rated 4 out of 5 stars

    Pretty good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old logitech g502 cause the scroll wheel got stuck after 5+ years of use. This one somehow feels slightly cheaper compared to my old one. Cable isn't braided anymore, its just rubber now. And the mouse feels lighter even with the weights. But all in all it's still a pretty good mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO, especially as a replacement for your long-standing G502! We're glad to hear that despite some changes, you still find it a pretty good mouse and would recommend it. We appreciate you noting the differences in cable material and weight compared to your older model, as this kind of detailed feedback is very valuable to us. Logitech

  • Rated 5 out of 5 stars

    Phenomenal equipment

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of equipment. Very precise, very functional and very reliable. I spend an enormous amount of time on a computer and I am phasing out every piece of hardware that I can over to Logitech. They have swiftly become, in my opinion, the leaders in computer hardware.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional performance and reliability of our gaming mouse. Logitech

  • Rated 5 out of 5 stars

    The gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its theee mouse literally iconic bought it years ago and still have and use it almost the perfect mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome! We hear you loud and clear - the Logitech G502 HERO is truly a classic gaming mouse. Thanks for letting us know you've been enjoying yours for years!

  • Rated 5 out of 5 stars

    Love this mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Rated 5 out of 5 stars

    Worth the price tag

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!