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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7561 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 7,561 reviews
  • Rated 4 out of 5 stars

    Solid but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t map like the two next to the left clicker. Not sure if they’re a Logitech app didn’t bother. I went with a steel series mouse. Good mouse for starters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best gaming mouses for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouses that I have ever used. A bit heavy but you can always remove some weight of it plus the feel to hold it in your hand is really good. Loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for the cost! Id certainly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Gaming Mouse is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Great for FPS games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse money can buy! Never had any issues with this brand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you consider the Logitech G502 HERO Wired the best mouse money can buy! Your loyalty to the brand and positive experience are greatly appreciated. Thank you for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse went bad and this one provided a solid replacement. More important for me was finding a mouse that provides a comfortable fit. My hands are on the larger side and mice usually tend to be too small. This one turned out to be a perfect fit. Have had zero issues with it, buttons are crisp and movement is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, doesn't work very well with consoles. It's a comfortable fit on the head and the sound is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. My first corded one in a long time. The customizable weights are nice to mess with to find that perfect feel. My only negative is the ability to change the colors. When I download the hub and start messing with that it messes with my key I ds for my game. Probably me messing it up but ya.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    My fav mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, nice features. Make sure to unplug and clean the bottom and top with anti static cleaner every week and this will last a long time. Software being bad keeps this rating low. If you can find the old software, install it, program the mouse, then close and uninstall the software...this method works best. Logitech G hub is just terrible software, as it removes button remapping and granular macro programming. Hope they do better in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and great price. i couldnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and Feature Filled

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Has lots of features to help with games like adjustable DPI settings and alternate mouse buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech delivers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I replaced very old Logitech mice (which had been great for 10 years but were getting long in the tooth) with a pair of this model and love them. Responsive, easy to program, and they feel rock solid. Kudos! Fine for every day tasks, illustration and design, or a bit of nightly WoW ... you won’t regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot. Easy to use for gaming. Would recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the gaming experience with the G502 HERO. Your feedback helps us continue to create awesome products for gamers like you. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amzing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels amazing and it has been so easy to customize the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G502 HERO! We're glad to hear that you're enjoying the customizable buttons and comfortable design. The G502 HERO is designed to provide a high-performance gaming experience, with a focus on precision, speed, and comfort.

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the hype. I was rocking a cyberpower Elite M1-3- priot to purchase this mouse. The upgrade took a while for me to adjust to, but it was worth it. Logitech is ahead of their game with gaming mice. I love the customization with weight. The ergonomic handle would catch the eye of many who are new to the gaming industry. My only complaint is the size. Although I said it has an ergonomic handle, it takes some use to really get used to it. Overall 9/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and simple to find what i was looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We're glad you had a positive experience finding the Logitech - G502 HERO. We strive to make it easy for our customers to find the products they need. Logitech

  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech