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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,620 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best clicking device around!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super clicky with tons of programable buttons to make macros easy. Also has a good weight system inside. Holding up very well after 6 months of daily use of about 12 hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands and many mice, Logitech mice are probably some of the best out there. This is the type of mouse that I use not only for gaming but also for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a great gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: nothing much to say because it’s perfect. Con: NONE. Overall: this mouse is a few years old but it’ll beat some new high end claimed to be the best gaming mouse on the market. Recommended this mouse to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from a cyber power mouse that came with the computer and easily can feel the difference. More buttons to program and makes gaming and regular use much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a gaming mouse to start gaming on the PC. This is a great mouse for people just starting because it's not to expensive and it gives you a good start for gaming with a key board and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s great! The added weight option is a plus!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s fantastic to hear! We’re glad your son enjoys the G502. The weight customization options are a popular feature. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy recommendation for a gaming mouse. An amazing mouse at the $40 price point

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502. Top pick for gaming mice at $40.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my boyfriend and he’s absolutely in love with it. He loves the weights you can use inside as well as the 11 buttons and all their functions. An amazing value overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming love all the buttons and have versatile it is with every game.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Wired G502 mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came back to this mouse after switching to a different brand. The logitech software is not as versitile as my other brand, but it is enough to do the job ie...setting up macros & profiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and especially easy functional and the color y design I like

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Rated 5 out of 5 stars

    GOAT of Gaming Mice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of gaming mice, you really cant go wrong with this; been using G502s since 2014 and everytime i upgrade i always go back to buying this. its cheap and does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse holds the title of "GOAT of gaming mice" for you. It's truly amazing that you've consistently chosen the G502 series since 2014, finding that it's affordable and perfectly does the job. Your long-standing loyalty and enthusiastic praise mean a lot to us! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Durable and great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice mouse. Has adjustable weights that you can use. Custom RGB settings and DPI.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    BEST MICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST MICE OUT THERE. It comes with a bunch of features and the software is the best out there. So Many Options With this mice and adjustable weights as well. Well Built Mice with a good sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Rated 5 out of 5 stars

    Best Price/Value and compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality Adjustable weights Lots of programmable buttons Excellent software that works with windows and Mac alike. Looks nice, even in work environments. Reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you'd expect for a gaming mouse, works well. The logitech software isn't too terrible. Only annoyance, is that the flap that holds the weights inside, frequently pops open in use - it's sat just under my thumb, so any time I even slightly lift the mouse off the mat, it opens and dumps the weights out.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote for the price my kid loves it and it changes colors he seems to like that lol

    I would recommend this to a friend