Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7622 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 7,622 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, its perfect for my new gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my 10 yr old he loves it, also bought keyboard and headset to match! All or great for his age and price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the best mouse I've ever used has features that support other mice don't have, so I recommend buying this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic feedback! We're thrilled to hear that you feel the Logitech G502 HERO Wired Optical Gaming Mouse is the "best mouse you've ever used" and that its features truly stand out. Your strong recommendation is highly appreciated!

      It's clear you're experiencing what makes the G502 HERO such a legendary and enduring favorite among gamers – from its precise HERO 25K sensor to its 11 programmable buttons and customizable weight system.

      We're delighted that the G502 HERO is providing such an exceptional gaming experience for you. Enjoy your games! Logitech

  • Rated 5 out of 5 stars

    Nice for gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Software easy to use. Smooth movement and built well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this mouse. Extremely responsive. Great for gamers. Even lowering the dpi for the invading spouse when they 'need' to use your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very responsive gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The responsiveness and ergonomics of this mouse are great. Logitech even includes a set of weights that you can selectively add none, one, or all to your preference. My only nitpick with this is the RGB cycling lighting that I wish I could easily just switch off when using.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse last along time weights add good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for about a week now and I love how it feels. The button placement on the side is perfect and the DPI shift button is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. It is fast in response times and has programmable buttons for ease of use in any game. Dpi can go up to 6000 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer’s advice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny…………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it has great response time and I love how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mouse and this one works great. Happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the G502 Hero SE and added this one to my gaming computer. Solid mouse for gaming with custom configurations in the application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice feeling mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, i really like the feel of the mouse and the size. However i dont care for the scroll wheel, it has 2 options one thats ultra sensitive and one that is hard to scroll and click. Im sure ill get used to it though.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tried and True....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my son when struggling to find things to fill out his place under the tree. He really didn't want for much, and has a pretty well rounded gaming rig and perihperals. He was playing on his third Logitech G502 mouse, and while he didn't complain about it, I noted that it was starting to get a little frayed at the cable, and a little dirty from constant use. I had asked him if he would consider a new mouse generically for Christmas, and he was adamant that he was fine. It is a G502, he explained, it had a feel and a heft that he was used to, buttons just where he wanted them. I shrugged and thought it was worth a shot. While perusing the Best Buy holiday sales, this one popped up for $25. A Special Edition G502, retailing at $69. Same awesome contours, same comfortable button placement, same weight system to customize the feel, and a sleek new look with accents throughout. No brainer purchase. We got it, wrapped it, and sure enough, come Christmas morning, he tore into it as his last gift, he lit up more than the tree. It was no sooner unwrapped than it was opened and plugged in, waiting to be tested on his new Christmas trove of games. Logitech comes through again with the legnedary same old, but with a new slick feel and look (and at a pretty amazing price). I myself game with a G502 Lightspeed, and if they made that mouse looking like this, I might consider it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11/10 on the value If you’re getting started and need a mouse, get this one. There is no better mouse in the price range for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems well built and responsive. Not sure i really need weights for my mouse but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very easy to handle and it easily fit in in hand and the key which is give on the side are good if you play games it is very quick

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Love being able to run scripts for games. Makes things a lot easier. Gets the job done at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for people that are just getting into pc . the mouse is insane. feels good in hand. next thing to do is just to upgrade to the wireless one.

    I would recommend this to a friend