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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 7,552 reviews
  • Rated 5 out of 5 stars

    Great ergonomics and weight distribution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for browsing and home office. Great weight distribution and button placement. Many customizing options if you're into that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick mouse at a great price. Got wired as I don't trust wireless with gaming. Software has a little bit of a steep learning curve but no biggie. Standard great Logitech product and and a lot of features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for work from home days and a gaming mouse. Its very responsive and I love being able to switch the sensitivity up on the fly. I don't always need the high sensitivity for work or games so it's nice to be able switch without diving into menus to change it. The adjustable weights are a nice feature, surprisingly noticeable too. Not being wireless may be an issue for some but i don't mind it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and very comfortable in hand. Very user friendly to chnage the colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're glad to hear you're enjoying the Logitech G502 HERO! We put a lot of effort into making sure it's comfortable and customizable for gamers.

  • Rated 5 out of 5 stars

    Love the mouse so much, i got a second one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I already had the wireless version but i had another pc and wanted the same mouse. Problem is that the wireless can only be binded to one mouse so i got this one on sale. The software to use it isn’t perfect but is functional and can make many profiles for different situations and games. 11 programable buttons including macros. Def worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your support and the time you took to share your thoughts. It’s great to know our product is meeting your needs. Thanks for being a loyal user. Logitech

  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Multiple dpi settings and high button mapping customizations through the g-hub app. Effortless gliding on the mouse pad. Also comes with extra metal pieces for adjusting mouse weight. Would recommend for gamers and power users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been my personal preference for over 10 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way this mouse feels in my hand is just unparalleled. The way it looks and the value is also amazing and I don't see myself using any other Mouse even when I look for other models. Pro tip you can use the Logitech app to lock the DPS to whatever feels right for you if changing it feels weird. It took me a long time to learn that

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. love the ergonomic shape and the multiple buttons for gaming. Even the scroll wheel can turn left and right and be binded to buttons on the keyboard! Love the customizable RGB lighting and the cord is really nice and never gets in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Currently the most popular mouse, for good reason.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I believe this is the most popular model of mid-tier gaming mouse. The shape fits most hands well. Very precise with included software making it easy to dial in to your liking. I was happy with the minimal friction as I moved the mouse around. As far as modern mice, it's pretty heavy. That's before adding included weights if you want. Personally, with my larger hands the weight feels just right, others might think otherwise. RGB lighting is easy to change as well. If you're looking to replace that mouse that's old enough to vote, this is a prime choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero's mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the third iteration of the Logitech G502 hero that I've purchased. I've been happy with every product I've purchased except for when I poured water all over it that forced me to get my third one. As all the buttons and controls I need for my gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We truly appreciate your loyal support and for choosing the Logitech G502 HERO for the third time. It's great to know it provides all the buttons and controls you need for your gaming. Logitech

  • Rated 5 out of 5 stars

    good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had countless razer mice (basilisk, deathadder, mamba, atheris, etc) and all of them have some degree of poor quality control, as well as issues with synapse. this logitech feels very well built and the g hub app seems to be very solid and fulfills my needs. i’ve only had this mouse for about a month so far, so it’s too early to tell how it hold up long term. but my last logitech mouse was a g100s from 2013 and that lasted over a decade, so i’m very optimistic with this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to learn you're happy with the Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for sharing your feedback with us! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great i especially love the scroll wheel feature and how nicely it fits in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Good mouse for gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints whatsoever. Comfortable in the hand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Rated 5 out of 5 stars

    Logitech G502 HERO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for over two months and have not had an issue. Would recommend highly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the Logitech - G502 HERO Wired Optical Gaming Mouse! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, accurate, high speed mouse Weights for custom mass Plenty of buttons you can program with the app I took one star because the app that works with this mouse does not work with older items like the G105 Keyboard (which I use) so you have to choose because the new app also does not like the old app installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, with a few quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sensitive mouse with easily programmable extra buttons. Very comfortable in your hand and comes with optional weights for those who prefer it. Limited adjustable RGB. My only issue is to program you have to install to program it. It gets a bit glitchy and forgets your setting occasionally. Also, some games don't register some of the extra buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I understand why people love this mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this mouse because of the scroll wheel. When I first unboxed the mouse, I thought "Wow, this fits so nicely in the hand." And when I started using the scroll wheel I thought it was broken or permanently free-spinning, which I assume is a gaming feature. Initially, I didn't like the free-spinning at all, and I almost returned the mouse because of the scroll wheel. And then I discovered the switch right below the wheel which locks it into clicky mode. Amazing. I understand why people love this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear that the G502 HERO fits so well in your hand – that ergonomic design is something our team puts a lot of effort into. We're Glad You Stayed! Logitech

  • Rated 4 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable weights on this mouse set it apart form the competition. It is great to be able to determine how weighty the mouse is depending on the DPI profile you choose (or assign). I love all the buttons and the infinite scroll wheel.

    I would recommend this to a friend