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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 7,615 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go on enough about this mouse, switching back to the world of wires mice after using wireless mics for longer than I'd like to say. This is perfect, dpi controll on the mouse is great for gaming and Photoshop/3d rendering.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind message! We’re happy our product is meeting your needs. Your feedback helps us keep improving. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Staple Gaming Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much else to be said about this mouse. Its reputation is warranted, not only is it extremely comfortable, but the software that controls the DPI is intuitive and easy to use. The DPI is noticeable for each setting, meaning whatever you’re comfortable with you'll be able to set it to and use without feeling like you aren’t really leveraging that DPI. Overall, there’s a reason this mouse is regarded so well universally. You won’t regret having it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a wireless mouse but switched to the G502. It feels better in my hand, has just the right amount of buttons and you can adjust the weight of the mouse. Great mouse for the price so you can't go wrong, I highly recommend this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little mouse this is. It feels amazing in the hands, it's light and easy to use. The cord is very high quality. And I love the RGB lighting. Makes the desk so much more alive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse! This one was a replacement for the same model that I had for several years when the right mouse button stopped functioning after years of FPS gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for gaming and general use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse might look like a 100% gaming mouse and it is BUT you can also use it for general computer use and for picture and video editing. The shape makes it comfortable to use , and it also has many buttons that you can use for many things like gaming, browsing the web (back, forth, copy paste, etc), For editing programs, etc. Once you down load the Logitech program you can edit this mouse to your hearts desire. Program all 11 to do what you want. Also change the RGB on the Logitech logo to nay color. The mouse also comes with small weights you can add to make it heavier. I never added them. The only negative is that the mouse is a bit on the heavy side. But that is all personal taste. The sensor on this mouse is excellent as well. Overall I would recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great, dpi is good, would recommend and would buy as a gift.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the Logitech G502 HERO SE Wired Gaming Mouse is working well for you. Your support helps us keep innovating. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best mice ive ever had, used to have a razer one but decided to switch to logitech, never been a fan of rgb lights but i do enjoy how only the logo lights up

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 HERO! We’re glad to hear the switch from Razer has been rewarding and that the subtle logo lighting perfectly matches your preference. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse, easy to customize!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 2-3 different gaming niceness before I landed on this one, and I’m glad that I did. This mouse is a bit smaller and a bit heavier (albeit not by much) than other gaming mice in its class. It has just the right amount of extra side buttons and you can add or remove weights in the bottom of the mouse very easily in order to dial in the weight that you want. A plus is that the scroll wheel is fully metal which gives it a nice weight and feel; additionally there’s a button below the scroll wheel that you can click that will toggle the scroll wheel from traditional “notched” scrolling to a loose “free” scrolling which makes scrolling down long web pages a breeze. The scroll wheel also can be tilted to the left or right with two additional programmable “buttons” to give you more functionality (I use these to equip frag grenades and such in FPS games more easily). If you get this mouse you MUST get the software for it in order to unlock full functionality including button programming and RGB color change options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Why would you even need anything else?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is absolutely perfect for me, with adjustable dpi and some extra programmable buttons there is nothing else I need. Its also extremely comfortable in my hand and the freespinning wheel option is so much fun to just play with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and smooth as butter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel on previous mouse was giving me a headache so it was time for a new one. This mouse is so comfortable and easy to work with. My only regret is not buying it sooner

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use, feels great, nice weight too. The optional weights you can insert in the base are a nice touch. G HUB software is nice, And Lightsync is pretty awesome. Looks great with my G815!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great Logitech Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my second version of this mouse. The older one was beginning tob freeze up. Great mouse for both gaming and everyday computer use. They did change the cord. This cord is shorter in length and not the braided version like the older one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the G502 HERO! We’re glad to hear it continues to deliver great performance for both gaming and everyday use, and we appreciate your thoughtful feedback on the design changes. Logitech

  • Rated 5 out of 5 stars

    Best mouse ever?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time I've bought this mouse over probably a decade, and I've never broken one... I lost one, I gave one away, and then I bought this one. I bought it the third time because it's definitively the best. If it doesn't deserve 5 stars, it deserves 4.999 because sometimes you'll click the thing that messed with how the wheel works or how the DPI works, so maybe a teeny learning curve, but even the software is helpful. Good stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s wonderful to hear that our product is meeting your needs. Your feedback is incredibly valuable and helps us continue to innovate. Thanks for being part of the Logitech community. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exceeds All Of My Needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech's flagship G502 provides the ultimate gaming experience. I also use it for photo editing and office work. Has a tilt wheel that can be changed from smooth to notched scroll. The 11 customizable buttons allow me to quickly switch between tasks. The weight system can be adjusted from 121 to 139 grams and the sensor is accurate up to 16,000 DPI. The cord is thinner and less prone to snagging. Overall a great great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clickety click click

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, plug and play, feels good especially with larger hands

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your wonderful experience with the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black . It’s such a joy to hear from happy customers like you! We're thrilled that our product is making a positive impact on your daily routine. We truly appreciate your trust in Logitech! Logitech

  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech

  • Rated 5 out of 5 stars

    Reputation precedes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of options to program the buttons, and the software works well. Even though it’s a wired mouse, the cable is long enough that it doesn’t feel restrictive. The scroll wheel is a game changer for anyone who’s never tried it, and the ergonomics of the mouse are solid.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built mouse. Not too heavy but easy to control. Plenty of built-in DPI changing settings, but not fully clear what setting you're on. The button on the side that cuts the DPI by half is very convenient for a quick change.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable and lots of flexible options depending on how heavy you want the mouse to be, or sensitive, or how smoothly the wheel scrolls! The only complaint I can think of is that a lot of the features do have a little bit of a learning curve, but for basic use, this mouse is excellent.

    I would recommend this to a friend