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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,553 reviews
  • Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse. Weighting and buttons are good and the RGB feature is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and amazing for adjustments while gami

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wired mouse which is a downside however after using other top brand mouses I've come to the conclusion this mouse is about #1. You can adjust the weight and dpi to a precise level and the mouse fits good in your hands (I have small hands). Overall 8.2/10 Would definitely get the wireless in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me gaming mouse thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the gaming mouse I helped you to do what I need to do and gets the job done very much thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two version of this mouse and now got my third which is the lightspeed wireless version. This mouse is amazing in every aspect. Many customizable buttons, great shape, tasteful RGB, and best of all, customizable weight. Not the lightest mouse out there but for those that actually prefer a mouse that weights more than a tissue, this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse by far !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mice on the market. After getting one myself I understand exactly why that is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That is fantastic feedback! We are thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse and that it lives up to its reputation. Thank you for sharing your positive experience with us! Logitech

  • Rated 4 out of 5 stars

    Good game mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little mouse for some games, and even some applications, if you get your buttons set right. It didn't perform as well as I had hoped for the game i bought it for, but I honestly need a joystick for it. Overall, though, this mouse fits nice in the hands and has many functions that put it in the rank of the best mouses that ive ever bought. Oh, i love the lightning functions as well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your detailed feedback on the Logitech G502 HERO! It sounds like you've discovered its versatility for various games and applications when the buttons are customized effectively.

      While it didn't quite hit the mark for the specific game you bought it for (which you rightly noted might need a joystick instead), it's fantastic that you still find it fits nicely in your hands and its numerous functions rank it among the best mice you've ever purchased. And we're thrilled you love the lighting functions too! Logitech

  • Rated 5 out of 5 stars

    Great for its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this mouse, it is fast and has extra weight if you want to add to the premium feeling. Works perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 4 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built mouse. Not too heavy but easy to control. Plenty of built-in DPI changing settings, but not fully clear what setting you're on. The button on the side that cuts the DPI by half is very convenient for a quick change.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this mouse both for gaming and working from home. I have yet to be disappointed with it. It got dusty from me leaving not the ground for a day while I was out and that caused some issues but after cleaning it it was good as new. Very comfortable and the friticiin-ess scroll , while I don't use it much, it quiet impressive. I did get it on sale and for the price I got I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DPI, it feels really nice in your hand, and the lights are super customizable. I'm still not used to having so many buttons, but they don't get in the way. On top of that, I got it cheaper from Best Buy than I would have on the official site, so that's always a plus. My only criticism is that I don't like its aesthetics. But I'm not looking at it when I'm using it, so it's a non-issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good if it worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second day of owning it the m6 button stopped working (button where your thumb is) which is fine everything hiccups every now and then so I did all of the basic fixes such as replugging it in, turn computer off and on, reinstall drivers and software, etc etc. None of it worked. So I looked to see what other people did and none of their fixes worked. So I looked at Logitech's support forum and nothing worked. So I looked through FAQ spec page of all of their products for something (which was terrible) and nothing there worked in fact all of what the support did was make my computer go from seeing the mouse to 'Hid complainant mouse' and the app Logitech wants you to download with it was absolutely terrible, it couldn't even recogize the mouse before tech support make it look like a generic one and it was so user unfriendly I couldn't even really do anything on it anyways. If it worked it would be a decent buy, the software/troubleshooting is the only thing I can gripe about, the quality is decent, it has a smooth scrolling option that is nice when you're going down long pages or lists, fits my hand decently, has weights and easy way to adjust DPI, but it doesn't work properly, and given that I found others having my issue from years ago also saying how buggy and bad the app is and it's still here, from Logitech no less is really not encouraging a repeat customer and I'd go out on a limb if you're going out of your way to get extra buttons/software, you want to use those things and not just buy a 9 dollar actually generic mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and responsive gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse. It has weights you can add and remove depending on your specifications. It lights up, and is very smooth and responsive. I love it so far! I like the button that is near the scroll wheel that enables and smooth non restricted soundless scroll. You can do that or have it make the usually scroll noise that comes from a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech

  • Rated 5 out of 5 stars

    Not just perfect headshots

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for EVERYTHING. In addition to gaming I also use it for photo editing being able to customize the settings makes it super accurate.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Logitech g502 hero

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for the price. I do like all the features it comes with like the weights you can add in, the extra buttons to bind with.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re grateful for your thoughtful feedback. It’s encouraging to know our product is meeting your expectations. Thanks for being part of our journey. Logitech

  • Rated 5 out of 5 stars

    BEST CHOICE FOR GAMING MOUSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse ever, it’s light, fast and super sensitive. I don’t have to use too much force for single clicked. It also fits to my hand very well which I never feel comfortable like this with others mouse. This is my 3rd replacements, but everytime I always come back and buy the same mouse. This brings me to Logitech products, they always make the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GGWP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had. Comfortable, accurate tracking, and durable. This is the second one I've bought, first one lasted me 6+ years. Only replacing it because of the pads on the bottom have worn out but the mouse itself is still 100% functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable mouse I have ever used, it sits perfect in your medium or large hand, but, software issues, every time I turn of my laptop overnight, next morning it did not recognize the mouse, it happened a few times and I gave up playin with it, I exchanged it to a Roccat Kain 200 wireless, and I am very happy even it is not so comfortable in my large hand, but Swarm software is so much better, so I bought Roccat vulcan 120 keyboard, everything is working as it should, Swarm synchronized rgb lights between mouse and keyboard and it looks very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer/designer with flexibility and accuracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nimble and comfortable for gaming, design; whatever. I was a little annoyed at the lack of a bit more distance between the top and bottom buttons on the thumb side as I kept triggering top ones when gaming, but if that's an issue, just un-assign those buttons unless you have slimmer thumbs. lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback on your G502 HERO! We're so glad to hear you're finding it nimble, comfortable, and appreciate the design for gaming. We also appreciate you pointing out the spacing of the thumb buttons and your suggestion for remapping them for those with broader thumbs. This is valuable input that we'll take into consideration. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech