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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,620 reviews
  • Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth gameplay and excellent movement with no delay.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Grandson will love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with the gaming computer that I bought from Best Buy as a Christmas gift. I’m sure my grandson will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works great out of the box, and the lighting software is easy to use. Comes with weights to adjust if you like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all about personal preference, not bad but i found better one

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We understand that personal preferences play a significant role in choosing the right gaming mouse. Thank you for sharing your experience with us.

  • Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, weighty mouse. Easy to use. Could have been uniform for left right. App is easy to use; default settings for the mouse could have been better mapped than three for changing DPI.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Logitech gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Corsair mouse that I had purchased multiple times after various breakdowns. Comfortable, precise and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for the Buck!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the mouse for a little over 2 months now. Its an amazing mouse. I wasn't looking forward to going back to a wired mouse after so long of wireless but this mouse the wire isn't an issue at all.. it doesn't kink catch or drag. The buttons are very well placed especially if you have a medium to large hand. It fits the palm grip style very nicely. Its response is great and moves effortlessly across my mouse paid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I ever used I think is the most comfortable one out there I wish I had the wireless one but it’s so much expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse just what I needed! I use it for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's my new favorite gaming mouse... *EVER*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse first, then the keyboard, then the headset so they could go with my SecretLab x K/DA ALL OUT chair. I absolutely adore it. I came here from previously using the Razer Basilisk gaming mouse and -- while they are very comparable -- I love this one so much more!! My puppy got to the cord under my desk and chewed through the cable :( SoOOo... Yeah, I bought this mouse again, no hesitation. It's perfection even w/o being K/DA themed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    legend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shape is perfect fit for my hand really comfortable, the performance is 9 out of 10 which is incredibly smooth and accurate..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still evaluating it. I haven't decided if I'm keeping it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse by logitech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used primarily for gaming and does not disappoint. Multiple buttons for mapping and a large variety of sensitivity settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not good for fortnite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect but just not for fortnite or fps games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Lots of settings to chose from and customize house you like. Included weights are nice as I like a heavy mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this awesome review of the G502 Hero! I have a G502 as well, and still use it as a backup mouse. If you haven't done so already, feel free to download our GHub software, which allows you to customize the RGB of your mouse, set custom DPI, as well as custom map all the reprogrammable buttons. If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for bigger hands

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable in the hand. No issues with double clicking so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse for Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves using this mouse with his Ps4. Especially when he plays Fortnite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using just a no name gaming mouse for ages. I finally decided to pull the trigger when this went on sale. I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Sweet gift for a 12 year old!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son, along with the mouse and keyboard. He was delighted that the colors sync, and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic gaming mouse.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great mouse. Love the size, the adjustable weight and the button layout

    I would recommend this to a friend