Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 12375109
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Purchase, overall great mouse with the ability to change the bottom weight.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech.
Makes Gaming Easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right amount of weight, and the different functions are amazing. The fact that the lights change colors like the keyboard is a BONUS.
I would recommend this to a friendBrand response from Logitech
Posted .We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences.
- Pros mentioned:Comfort, Overall performance
Good mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performing mouse, comfortable design. Durable.
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience!
- Pros mentioned:Comfort
Perfect for anything and good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my office where I review a lot of documents. Totally overkill for an office setting but it is comfortable and I like how the scroll wheel unlocks and can scroll through webpages and documents quickly. I have the wireless one at home and for $45, which is what I bought it at, I don't see why you would get any other mouse.
I would recommend this to a friend good mouse, just heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good mouse, comfortable shape, good software. My only complaint is that it's a little on the heavy side, making it uncomfortable to hold for long gaming sessions.
I would recommend this to a friendBrand response from Logitech
Posted .Hello Zombiepigman! Thanks for your feedback and for being a loyal Logitech customer! We're happy to hear you're enjoying your new G502 HERO Wired Optical Mouse with RG Lighting. It is true that the G502 is a bit more on the heavier side of our lineup of Gaming products, but have you looked up if any weights were already inside the mouse maybe? Just open up the cover under the mouse to see if any are present, as you can adjust the weight to your desire. Aside that, we have many options when it comes to lighter Gaming mice, so definitely check out our other products! - Mathieu from Logitech
- Pros mentioned:Comfort
Love this mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It is smooth, easy to use and it fits my hand perfectly.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your thoughtful review. It’s great to know our product is living up to your expectations. Your support helps us keep delivering quality.
- Pros mentioned:Weight
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.
I would recommend this to a friendBrand response from Logitech
Posted .Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.
- Pros mentioned:Comfort, Weight
Worth Every Single Penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the flexibility with this mouse. I have huge hands, and this is by far the most comfortable mouse I've used. The lighting options are limited, but are still pretty good as it comes with the Logitech ecosystem. You can switch up how heavy you want the mouse with the extra weights provided. The macros are amazing. I have a few macros assigned for discord and a few other programs. The infinity scroll is also amazing and if it's your first time seeing it, you're going to fall in love; as you can always use a traditional 'clicky mouse' as well. I loved it so much that I convinced my brother to get one as well. The only mouse that's better than this in his opinion is the g502 lightspeed. The software and hardware are both amazing, and I definitely would recommend!
I would recommend this to a friend - Pros mentioned:Weight
Great mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and how you can change the weight of the mouse the program to change the speed of the mouse is easy to use and the scroll wheel is great how you can unlock.
I would recommend this to a friendBrand response from Logitech
Posted .Loving the G502 HERO! The comfortable design, customizable weight, and intuitive software for DPI settings sound amazing. Plus, the unique free-spinning scroll wheel is a great touch. Enjoy gaming in comfort and control!
- Pros mentioned:Overall performance
Great Gamer mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mouse. I wish it had a few more practical placement buttons but overall gets the job done
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters.
- Pros mentioned:Weight
Great mouse at a good value.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent mouse. Good Weight options. I prefer a heavy mouse and this comes with weights that can be added to get the weight to your liking, or you can take them all out and it is fairly light if you like a light mouse. Tracking is good, you can also enable or disable the click on the scroll wheel which is a nice option.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly—so much better than wireless—going to purchase another for my other computer
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Knowing our product is making a difference for you is incredibly motivating. Your feedback helps us evolve. Thanks for being a part of the Logitech family.
- Pros mentioned:Overall performanceCons mentioned:Size
Good but a little overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.
I would recommend this to a friend Great mouse overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am starting to get into pc gaming and this mouse is just great. It feels premium and I have no complaints so far. The on board memory for different profiles is great and I especially love the scrolling part when you unlock it. It has lots of buttons that I can customize in games. Overall great gaming mouse, especially for $50 (plus tax).
I would recommend this to a friend- Pros mentioned:Weight
Good Gamming Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the few extra buttons for programming functions for games, love they put in weights to make the mouse heavier if that's is what you like. You do need to learn how to use the program to set the mouse to how you want it. I think you can also set up the buttons for individual games that is supported by the program.
I would recommend this to a friend - Pros mentioned:Comfort, Weight
G502
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.
I would recommend this to a friend - Pros mentioned:Overall performance
Great mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse for the price. Ive owned for several years and have had to replace once
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Logitech G502 HERO! We’re glad it’s been a reliable mouse over the years and appreciate your recommendation.
- Pros mentioned:Weight
Great quality, great price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Banging, love this mouse. So many buttons on the thing and a helpful user interface for Ghub that allows you to program each button to your heart's desire. Added weights in the base (which I thought was odd), but it does help the way you paly certain games like shooters. A few other nice features. I have purchased two of these devices!
I would recommend this to a friend - Pros mentioned:Overall performance
logitech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still the best on the market! This iss my third one over many years.
I would recommend this to a friendBrand response from Logitech
Posted .We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts.
- Pros mentioned:Overall performance
great mouse, lasts forever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much
I would recommend this to a friendBrand response from Logitech
Posted .It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us.