Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
12375109
Highly rated by customers for:
$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 7,620 reviews

  • a pinky pubtton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse has been and will always be. the software rest of the buttons is great

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best senser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever bought. I will not buy another mouse till a better alternative comes out.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly adjustable settings. Physically able to modify the weight with provided weights.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing precision,rgb lighting,clicky thumb button

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a g6 back in the day loved it till it stopped working this one so far is just as good

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Good stuff!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, very accurate. Plenty of DPI for gaming

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love this

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse for a long time. Just want to have a back up.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Thumbs up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to set up and use. I would recommend this for any active gamer.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming mouse and customizable. 11 different buttons and weights to make it just for you

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    One click and headshot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse and clicks are very responsive... very light... no complaints

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Decent, doesn't work well on Windows 10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're using Windows 8 or lower, then the mouse supposedly works great. However, for W10 users, you stand a risk of the mouse just having issues. Namely, the mouse likes to double click, even when you press the button once. This seems to specifically only be for W10 users, and Logitech has no interest in fixing the problem since it's not affecting everyone. I ended up returning mine and getting the Steelseries Rival 600, which has worked far better, has better LED options, and a button-layout that's less of a pain.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Pros mentioned:
    Overall performance

    Good quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, my kids like it too mach, they used it for games all times

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse forbthe price quality features for the low cost

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great feel and much better than my last mouse!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, fits perfect in hand and all the extra buttons are nice to have.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Best mouse for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse for gaming. So far so good, response is great and love they put weights in it.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable for standard usage but the mouse wheel can take some getting used to when unlocked, otherwise it’s a bit noisy. Overall well worth it in the sub-$40 range.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Gois mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good quality and great buy price is good.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Awesome upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to my hand, convrniently located buttons, awesome RGB and great interface

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Perfect mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse for every moment, play games, regular task on the desk, ergonomic

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Pc mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as he is starting of gaming and he loves it. Recommend it.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
Page 318, Showing 6,341-6,360 of 7,620 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.