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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,620 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to get this while it was on sale as a spare love the logitech hero mice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO SE Wired Optical Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son uses this mouse - it easily configured and great for gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but uncomfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, and the free-wheel button is cool, but the ridges dig into my hand and is really uncomfortable. Ended up buying a razer alternative (Razer Basilisk) and it's been much better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO SE. We appreciate you noting the aspects you liked, such as the design and free-wheel button. We apologize that the ridges made it uncomfortable for your hand. It's helpful to know that you found a more comfortable alternative. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for gaming. Great quality for the price. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for experienced gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say this is one of the better quality gaming mouses I’ve had. It’s not Bluetooth but the feel and response from all of the buttons is very satisfactory. There’s little to want except maybe the freedom that Bluetooth would offer but that would also come with it’s own disadvantages. Overall I’d say it’s great for gaming if you aren’t expecting to go crazy and use it for speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it be to small for me, but after couple weeks use feels perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy on sale when i picked it up , i would get it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse and value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressed but it and price point! Would totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice goes well with basically any set up and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and adjustable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse! I had a razer naga chroma mouse previously (MMO mouse but I didn't play MMO games) and this mouse fits my hand wonderfully. I also like the ability not only to adjust the weights manually, but the location of the weights as well! The logitech software is easy to adjust and takes just a little bit of time to learn. Overall I'm very satisfied for this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is making me write this message for points. I ordered this item for pick up and it was good.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    High quality but slightly larger than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars but it was larger than I expected based on the description that said it would work well for small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Gaming Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality mouse for everyday use and playing video games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wired gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law was very impressed with this item for his gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great starter gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse! Love the customizable settings. However, after a year and a half of using it, the left mouse button tends to glitch while playing FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    excellent mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold. Easy to customize including assigning hot keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Must Buy For Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Logitech G502 Hero to be a really good mouse for PC Games Online and First person shooter games. The mouse was really good value for price and being on sale for less than half regular price made it a must buy purchase. Best Buy always offers the best Logitech products for gaming enthusiastic players and fans of the online gaming scene.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse Glitching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mouse Was Glitching In Roblox And I Cant Aim Properly. I Try To Find A Solution Fix This.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about that and this sounds like an issue. Feel free to reach out to the Logitech Support team as they will help you find a more suitable resolution to this issue at the earliest.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It's a mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a mouse, what else you want? Grab it!!! It's weighty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little difficult to use. I need more time to adjust the way the buttons are so that I could probably use them in gameplay.

    I would recommend this to a friend