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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,615 reviews
  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, the DPI switch is located in a good spot. Very comfortable to hold, especially when you change the weight of the mouse using included weights

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goated mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works Great For What It Was Bought For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for what i bought it for. I have really enjoyed using this product for my E-Sports stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant access the rgb client to the mouse however its an an amazing grip the mouse is the perfect weight just a bit on the large side. Heard of being able to do a scrolling click function. Amazing qnd comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice and Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable optical mouse, after The weights was added you perceive a very special feeling during the gaming sessions. You must be downloading the mouse app to get a better configuration and playing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both gamingnand regular use and its great. The weights are a nice plus.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Heal my wrist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse little light and clunky but couple weights and adjustments and it was perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Logitech G502 HERO Wired Optical Gaming Mouse met your expectations and that with a few adjustments it became the perfect fit. Your insights are valuable in showing how the product adapts to different preferences. Logitech

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for your household computer and beginner gamers. Nothing crazy but comfortable and has good features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse quality-price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I recommend it more than any other, it is very good in terms of quality-price, if you are not looking for it to be wireless it is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Great choice! The G502 HERO delivers top-tier performance with its HERO 25K sensor, 11 programmable buttons, and customizable RGB lighting all at a solid value. If you’re cool with wired, it’s a beast for gaming. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend