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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,553 reviews
  • Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to date, Love the ergonomics and software. Comes with weights you can add or remove and has an infinite scroll wheel which is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wonderful to hear! We're absolutely delighted that the Logitech G502 HERO is your favorite mouse. It's fantastic that you're enjoying its comfortable design, the adaptable weights, and that truly amazing infinite scroll wheel, alongside the powerful software. Logitech

  • Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech

  • Rated 5 out of 5 stars

    Heal my wrist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the market I have been buying them for years now. Rotating them out every couple of monthsb

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support. We're thrilled the G502 HERO continues to meet your expectations and remains your go-to choice. It's great to hear it's earned such consistent trust over the years. Logitech

  • Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommend ! Best buy has a great aelection of high quality computer/gaming items to.choose from.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear that the G502 HERO was exactly what you were looking for and that you highly recommend it. We appreciate you sharing your experience. Logitech

  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Rated 5 out of 5 stars

    Recommended for gamers with large hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse overall & is comfortable for gamers with large hands, due to it's elongated design. The addition of several weights allow even distribution for optimal balance & with a big adjustable DPI range can be perfectly matched to each individuals requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the scroll wheel lock works well and when it's unlocked it's very smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever had. Recommend for your average gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with our G502 HERO mouse! We're thrilled to hear it's your best gaming mouse yet and that you recommend it to other gamers. Logitech

  • Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse My manager ended up getting me one for my office :)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're thrilled to hear you're enjoying the G502 HERO. We're happy it's working well for you in the office! Logitech