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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,553 reviews
  • Rated 5 out of 5 stars

    Good click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Rated 5 out of 5 stars

    Good Mouse for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my laptop, I wanted a Gaming style mouse that wasn’t too expensive but also not too cheap. I actually like this mouse a lot more than my Razer I use with my desktop. It feels really good. Good build quality, lighting is good, and I like how it has multiple DPI settings. It also comes with weights to change out incase you want something that’s a little lighter or heavier. For its price, it truly is a good quality mouse. I wasn’t expecting much, but it blew my expectations out of the water. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying your G502 HERO so much! We're thrilled that it's exceeding your expectations, especially coming from a Razer user. It's always our goal to deliver high-quality products with great build quality, customizable features like DPI and weights, and of course, vibrant RGB lighting, all at a price point that offers excellent value. We really appreciate your perfect 10/10 rating! It sounds like the G502 HERO is a perfect fit for your gaming needs. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouth for I think a year now, and honestly its been the most durable mouse I have ever purchased. I have thrown it, slammed it, dropped it, everything and the mouse is still 100% functionable. I would definetly recommend this mouse for anyone on a budget that needs a extremely good mouse. (this is all coming from a huge corsair junky too)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Logitech Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit for me to get used to but for a gaming mouse I'm enjoying it a lot!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the Logitech G502 HERO SE! We're glad to hear you're enjoying it as a gaming mouse. Logitech

  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Rated 5 out of 5 stars

    Best Gaming Mouse Out There

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite mice of all time. I use this mouse to game on Xbox and it works great. Especially good if you set it up with Logitech software on the PC first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming mouse for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse without being obscenely expensive like I've seen with other brands. With adjustable DPI and RGB lighting paired with the G-HUB software, it's a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has had this mouse for quite some time and when my old cheapy logitech mouse broke i decided to upgrade it was on sale 45% off so i thought why not, its wayyyyy better then any mouse i've ever used the weight it has the extra weights it makes it so easy to click the buttons and not move the mouse which is what i've had troubles with in the past, 10/10 i would get this mouse, not sure how long its gonna last but if my friend's mouse is anything to go off of, it'll last as long as i will, hes a mechanic and has this mouse as his work shop so if it can handle having grease and dirty hands on it all day it should last forever with clean hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite PC gaming mouse. The only reason I swapped this one out is because they also make a wireless one thats just as good. This mouse has great button placement, good action, great tracking, on board memory, rgb, and good weight to it. It really feels great in a claw grip or palm. The dpi settings are highly customizable and the button mapping is pretty deep. The scroll wheel is probably the only weak point in that the click-locked scrolling feature feels a lil weird sometimes. But it' such a non issue in the grand scheme of things. Its the only mouse I'll honestly use for the foreseeable future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G502 Hero

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have isnt even with the mouse, the software "G Hub" doesnt allow for you to reset your binds. If you accidentally mess something up like i did, prepare yourself. Other than that, ive loved this mouse. The weight set is perfect if you like heavier mice, the ergonomics of the mouse is very comfortable, plenty of programmable buttons for whatever task you may need, customizable RBG lighting if youre into that, tactile clicks when you use either buttons or the scroll wheel, and my favorite feature is the free spinning scroll, helps tremendously to quickly run through pages. I cant say enough good things about the mouse, if they can make the software more user-friendly ill easily give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Rated 4 out of 5 stars

    Great for graphic desing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Rated 4 out of 5 stars

    Dont move from Mac to windows pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Rated 5 out of 5 stars

    Mouse is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the g502 forever and wouldn't change it for anything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback on the G502 HERO gaming mouse. We're thrilled to hear that it's been your trusted choice for so long and that you love its performance. Your loyalty and positive comments are a fantastic endorsement. Logitech

  • Rated 5 out of 5 stars

    It's a fun toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse and doom kept me entertained during my month long 'Rona shutdown. For that, you get full stars. It's actually a great mouse. Adjustable weight, fits my hand well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best gaming mouse you could get. Weights you can distribute how you want. The only thing I wish is that they had it in more colors to March different set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you get thing to add weight to mouse. i love it to be a bit harder amd it have a lot of buttons that you need for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Lightweight mouse, but has a weighted wheel. Smooth operation and I love the ability to adjust the tracking speed on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good mouse, it is a heavy mouse as I prefer, you can put as many weights as you want and it has 9 different buttons. Worth all the money.

    I would recommend this to a friend